“Unfähigkeit, Gleichgültigkeit und Chaos wirken hier so konsequent zusammen, dass man fast Respekt haben müsste.
Trotz frühzeitigem Hinweis zu Laktoseintoleranz und Sojaallergie wusste die Küche bei Ankunft von nichts und bot sogar Essen auf Sojabasis an. Erst am dritten Tag gab es laktosefreien Joghurt. Reservierte Abendessen‑Tische existierten nicht, die Zimmerkarte musste viermal neu codiert werden, und der „Gartenblick“ war eine Steinmauer. Die abgebrochene Seifenhalterung blieb sechs Tage……
“Excellent value for the price. Pleasantly surprised our suite had A/C. Very charming hotel with great courtyard for breakfast/dinner. Didn’t get to use sauna, but heard it’s great. Staff was super helpful with recommendations for wineries and hiking trails.”
“The hotel is perfectly functional, staff were helpful and the rooms were just fine. Having to walk through cigarette smoke from the staff smoking at the lobby entrance took the shine off things though. Idar-Oberstein itself is not what I expected. It's all a bit shabby, run-down and sad. In the centre we saw a lot of poverty, homelessness and on the street drinking which made it feel a little edgy and unsafe. The restaurants in the town centre are ok, but limited in number/choice. On reflection,……
“It was a good hotel overall. Only things was that our reservation made through Expedia was not in their system.. good thing there were rooms available”
“Very friendly staff, Great place to stay. Nice restaurant, good room with balcony, just no airco as stated on Expedia which is misleading. They do have a Dyson fan, just no real airco. Good parking with charging opportunity.”
“Das Zimmer war groß und sauber. Allerdings sieht man dem Hotel an, dass das Haus aus den 1970ern ist und seit dem offenbar nur das Notwendigste renoviert wurde. Die Matratzen waren durchgelegen - mit guten Matratzen wäre die Bewertung erheblich besser ausgefallen. Das Personal ist sehr nett und hilfsbereit, aber die Öffnungszeiten der Rezeption sind zu kurz.
Alles in allem ok, aber, insbesondere aufgrund der durchgelegenen Matratzen, keine erste Wahl. Aussicht aus den Zimmern ist super!”
“I stayed here on a holiday with my wife. We both enjoyed it very much as we got to relax with a spectacular view as well as the great service comes from the team.
Their colleagues are very friendly and very professional when comes to explaining the wine to us.
Will definitely try to go there again.”