Hurst Residences

"Staff non existant. Snack bar empty "

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"Cleanliness: 5. Very cleaned room with no foul smells Staff: 3 - no warm greeting, very automated. No smiles. Hotel room: - 2. While the room was clean, it had a few issues. This was a suite. The suites are located on the second floor right in front of the loud lobby. At all times you’re able to hear loud noises and people laughing and talking. Not an ideal location. Lights next to bed buzzed all night, very annoying. The electrical outlet in the bathroom didn’t work which was a huge inconvenience. The hotels “store” are unbelievably expensive. Disney prices, is ridiculous. "

"This place is awesome"

"I haven’t gotten my deposit back yet!!!!! I think there stealing money from customers "

"Breakfast was good and room cleaning great"

"Loved my stay"

"Attended Gaylord Texan for a conference. No complaints. Beautiful property with excellent service. The catered food from the hotel at the conference was also great. "

"No breakfast included, extra cost, waitress scolded me for getting coffee from eating area, deposit paid but only half returned back after parking fees pulled out and kept by Marriott we were not informed ahead of time, several kids running up and down halls kicking doors, called 3 times to let them know from 9 to 11 pm at night while sleeping. First time staying here will not stay ever again. Employees not helpful, no receipt at checkout even though I requested it, this place might be pretty in pictures but not a place to feel good staying at. Room was not clean very well, smelly, toilet backed up and filled over. No urgency there at all in case of fire save yourself but sleep on lower floors. That's what our experience was very sad."