“Unfortunately, very shortly after checking in we went to our room and noticed just a few minor things like stains on the curtains and a very old - rusty bathroom. While those were not dealbreakers…… after looking at the sheets and the mattress we noticed that there were indeed bedbugs.
I’m very thankful we did not bring in our luggage and I returned to the front desk with pictures to make them aware. They were very kind and did help refund my money.
However, my concern is that their property……
“Rooms were recently remodeled/updated.Excellent shower. Outside was q bit worn, as are most structures in the area. Location is the best in town. Very clean, and I don't say that often. Breakfast better than most provided breakfasts. Great staff.”
“Love this place. I have stayed here 4/5 times now, always in the same room. The location is perfect, just a block from the harbor for morning walks or an early evening concert, and a block from Main street with so many shops and restaurants. Try Colombo for delicious Italian food and pastries, and the Daily Paper and Beyond Bagels in the morning.
Its a quick drive to JFK Beach Park or a larger beach just down the road. The staff is lovely and so accomodatiing. Its a great place for value, ……
“We had an incident where we got locked out of our ADA room. Don’t know how that happened. We alerted housekeeping staff but waited over 30 minutes for maintenance staff to get to the room. Front desk was not honest with us when I asked how much longer and said a coworker was coming by with the device to open the door. That coworker never arrived. Maintenance arrived without the device needed and had to go and get it. By this time my husband was on the floor in pain from having to stand for……
“I loved the breakfast offerings, the indoor and outdoor pools, the nightly cookies and the front desk store! The rooms were clean and we were pleasantly surprised.”