Isle of Bute Chalets

"The bed and pillows were rock hard and the hotel is pretty run down."

"What a wonderful place! The owner, Richard, is a delight. So helpful with the local area and very approachable. The property is charming and in a perfect location. I just can't say enough good things about our experience there. "

"A wonderful hotel I return to again and again. The staff are so thoughtful and attentive. The location is magical. I’ll be back again and again. "

"Cottages are lovely,restaraunt was very nice,we had breakfast and that was very good(although i never got my egg!). Not too sure about the swimming pool area,mrs thought it wasnt clean,the water very cold. We went off peak,so wasnt too busy,weather terrible as well(not the hotels fault for that). Went on ferry to Tarbert,was very disappointed,theres nothing to see and do,lots of places closed."

"We found faces on what was apparently a clean towel folded in our room and despite informing staff about it before 9am when we arrived back it was still on the floor after 3pm! Spa was an extra charge pp and is not for anywhere close to adequate access, when we arrived there were already at least 6 adults in a small hot tub. Wifi connection is totally unmanageable we had to hot spot our phones. Decoration is dated and decaying with grout missing in the bathroom and wallpaper peeling off the walls. Horrendous experience particularly when compared to some other 4 star hotels which feel a world apart. "

"Really enjoyed my stay here the hotel was super a the rooms were great. The food in the evening was really poor for the cost "

"All good thanks "

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"What a pleasant surprise to walk into our room, the room was lovely decorated and felt welcoming. The cleanliness of the both the bathroom and bedroom was of a high standard, lovely clean carpets and furniture. The bed and pillows were really comfortable. The atmosphere in the bar was really nice and the bar staff attentive and friendly. Also it was great to be able to park my car right outside the hotel, very convenient. The hotel was quiet throughout the night which added to a peaceful night. Over all a very pleasant stay and I would have no doubts about staying at the Tontine hotel again. "