Isleta Village Proper Castle Hotels

"Great stay "

"Everything was on point."

"Lovely ambience and wonderful staff."

"Always so friendly and helpful. Had couple issues that they were happy to help with . "

"It took quite a while to get hot water to the shower in rm 426. Also the shampoo and conditioner provided on the shower wall were empty."

"everything about our stay was great except the actual check in process. they aeemed unable to find our prepaid reservation at first and then ince they found it therr was some confusion about prepayment/deposit that the clerk did his best to straighten out but the supervisors he reached out to were quite curt to both the clerk and to me. they seemed annoyed with him although they also atruggled to fix the problem. it was not a good start to our stay. ince we got checked in (approximately 20 minutes) everything else was excellent. "

"The room was not the room I reserved. Breakfast was nice. Check-in was easy and staff was very friendly and nice. "

"Fast courteous check in. Clean room and close to fine dining. "

"Very clean hotel. Friendly staff and helpful. Great breakfast and dinner. Safe neighborhood. Nice room. Comfortable beds. Pillows need help. "