expedia

Photo gallery

Featured Image
Outdoor pool, sun loungers
Premium bedding, in-room safe, desk, iron/ironing board
Premium bedding, in-room safe, desk, iron/ironing board
Premium bedding, in-room safe, desk, iron/ironing board

Guest reviews

4.2/5 Very Good
1,393 reviews
Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Restaurant
  • Gym

Map

Explore the area

Popular LocationFlorida Theatre4 min walk
Popular LocationJacksonville Museum of Modern Art11 min walk
Popular LocationMuseum of Science and History14 min walk
AirportJacksonville, FL (JAX-Jacksonville Intl.)22 min drive

Choose dates to view prices

  • Room, 1 King Bed

    4.2/5 guest room rating

    Room amenities

    • 364 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsRoom, 1 King Bed
  • Room, 2 Queen Beds

    4.6/5 guest room rating

    Room amenities

    • 364 sq ft
    • City view
    • Sleeps 4
    • 2 Queen Beds
    More detailsRoom, 2 Queen Beds
  • Room, 1 King Bed

    4.4/5 guest room rating

    Room amenities

    • 364 sq ft
    • River view
    • Sleeps 3
    • 1 King Bed
    More detailsRoom, 1 King Bed
  • Room, 2 Queen Beds, River View

    4.4/5 guest room rating

    Room amenities

    • 364 sq ft
    • River view
    • Sleeps 4
    • 2 Queen Beds
    More detailsRoom, 2 Queen Beds, River View
  • Room, 1 King Bed, Accessible (Shower)

    3.8/5 guest room rating

    Room amenities

    • 364 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsRoom, 1 King Bed, Accessible (Shower)
  • Room, 1 King Bed, Accessible, Bathtub

    4.5/5 guest room rating

    Room amenities

    • 364 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsRoom, 1 King Bed, Accessible, Bathtub
  • Room, 2 Queen Beds, Accessible (Shower)

    4.2/5 guest room rating

    Room amenities

    • 364 sq ft
    • City view
    • Sleeps 4
    • 2 Queen Beds
    More detailsRoom, 2 Queen Beds, Accessible (Shower)
  • Room, 2 Queen Beds, Accessible, Bathtub

    4.4/5 guest room rating

    Room amenities

    • 366 sq ft
    • City view
    • Sleeps 4
    • 2 Queen Beds
    More detailsRoom, 2 Queen Beds, Accessible, Bathtub
  • Club Room, 1 King Bed

    Room amenities

    • 366 sq ft
    • City view
    • Sleeps 4
    • 1 King Bed
    More detailsClub Room, 1 King Bed
  • Club Room, 2 Queen Beds

    Room amenities

    • 366 sq ft
    • City view
    • Sleeps 4
    • 2 Queen Beds
    More detailsClub Room, 2 Queen Beds
  • Junior Suite

    Room amenities

    • 743 sq ft
    • City view
    • Sleeps 4
    • 1 King Bed
    More detailsJunior Suite
  • Executive Suite

    4.4/5 guest room rating

    Room amenities

    • 366 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsExecutive Suite
  • Studio Suite, 1 King Bed

    4.2/5 guest room rating

    Room amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsStudio Suite, 1 King Bed
  • Studio Suite, 2 Queen Beds

    Room amenities

    • City view
    • Sleeps 4
    • 2 Queen Beds
    More detailsStudio Suite, 2 Queen Beds
  • Suite (St Johns)

    Room amenities

    • City view
    • Sleeps 5
    • 1 King Bed
    More detailsSuite (St Johns)

About this area

Jacksonville

Located in Jacksonville, Hyatt Regency Jacksonville is in the city center and on the waterfront. Florida Theatre and Times-Union Center for the Performing Arts are cultural highlights and Jacksonville Zoo and Gardens is a popular area attraction. Looking to enjoy an event or a game? See what's going on at Baseball Grounds of Jacksonville or VyStar Veterans Memorial Arena. Spend some time exploring the area's activities, including golfing. Our guests appreciate the hotel's central location.

Visit our Jacksonville travel guide
Map
Popular Location

What's nearby

  • Florida Theatre - 4 min walk
  • Times-Union Center for the Performing Arts - 10 min walk
  • Jacksonville Museum of Modern Art - 11 min walk
  • Museum of Science and History - 14 min walk
  • Baseball Grounds of Jacksonville - 17 min walk

Getting around

  • Jacksonville Station - 17 min drive
  • Jacksonville Intl. Airport (JAX) - 22 min drive

Restaurants

  • Market — 1 min walk
  • SHOR Seafood Grill — 1 min walk
  • Olio - 3 min walk
  • Bay Street Cafe - 4 min walk
  • Mark's - 4 min walk

About this property

Hyatt Regency Jacksonville

Riverwalk Jacksonville hotel in Downtown Jacksonville, walk to Florida Theatre
3 restaurants, an outdoor pool, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/café, and valet parking. All 951 rooms offer free WiFi and free wired Internet, plus iPod docks and flat-screen TVs with cable channels. Other amenities available to guests include 24-hour room service, premium bedding, and coffee makers.
Hyatt Regency Jacksonville offers 951 accommodations with iPod docking stations and safes. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Awards and affiliations

  • This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQIA) guests.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking: USD 20 per day
  • Valet parking: USD 25 per day
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10:30 AM: USD 21.95 for adults and USD 10.95 for children
  • 3 restaurants and 1 coffee shop/café
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Outdoor pool

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Conference space (116000 square feet)

Outdoors

  • Pool sun loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Free cribs/infant beds
  • Linens
  • Premium bedding

Bathroom

  • Hair dryer
  • Shower/tub combination

Entertainment

  • Cable channels
  • Flat-screen TV
  • iPod dock
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in from 3 PM - noon
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation (varies based on length of stay)
2 per room (up to 50 lbs)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free cribs (infant beds)

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 50 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 21.95 for adults and USD 10.95 for children (approximately)
  • Self parking fee: USD 20 per day (in/out privileges)
  • Valet parking fee: USD 25 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation (varies based on length of stay)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
A car is required for transportation to and from this property

Property is also known as

Hyatt Jacksonville
Hyatt Jacksonville Regency
Hyatt Regency Hotel Jacksonville
Hyatt Regency Jacksonville
Jacksonville Hyatt
Jacksonville Hyatt Regency
Jacksonville Regency
Regency Hyatt
Regency Jacksonville
Hyatt Jacksonville Riverfront
Hyatt Regency Jacksonville Riverfront Hotel Jacksonville
Hyatt Regency Jacksonville Hotel
Hyatt Regency Jacksonville Hotel
Hyatt Regency Jacksonville Jacksonville
Hyatt Regency Jacksonville Hotel Jacksonville

Frequently asked questions

Can I cancel my reservation for free at Hyatt Regency Jacksonville and receive a full refund?
Yes, Hyatt Regency Jacksonville offers free cancellation on select room rates, because flexibility matters! Please refer to Hyatt Regency Jacksonville cancellation policy on our site for more details about any exclusions or requirements.
Does Hyatt Regency Jacksonville have a pool?
Yes, this property has an outdoor pool.
Is this property pet-friendly?
Yes, Hyatt Regency Jacksonville allows pets (limit 2 per room) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 100 per accommodation, per night.
How much is parking at this hotel?
Self parking is available for USD 20 per day. Valet parking is available for USD 25 per day.
What time is check-in at this hotel?
Check-in is from 3 PM–noon.
What time is check-out at this property?
Check-out is at noon.
Does this hotel provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is this hotel located?
Located in Downtown Jacksonville, this hotel is within a 15-minute walk of Florida Theatre and Times-Union Center for the Performing Arts. Baseball Grounds of Jacksonville and VyStar Veterans Memorial Arena are also within 1 mi (2 km).

Guest reviews

Overall score and ratings for Hyatt Regency Jacksonville

4.2
Very Good
5 - Excellent
748
4 - Good
384
3 - Okay
128
2 - Mediocre
80
1 - Poor
53
4.4
Cleanliness
4.4
Service and Staff
4.3
Amenities
4.2
Property condition

1/5

  • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

They gave us a regular room instead of a suite like we paid for and the balcony is no balcony. The room smelt like mildew.

Stayed 3 nights in Jul 2020

4/5 Good

    Nice Little Getaway

    Beautiful place, just needs a little more cleaning

    4/5 Good

      This traveler didn’t leave comments with their review
      Stayed 1 night in Mar 2019

      4/5 Good

      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

      Everything was fine, I wish I had a microwave and extra blankets without asking for everything I felt it should have already been in the rooms

      Stayed 2 nights in Jul 2020

      4/5 Good

        This traveler didn’t leave comments with their review
        Stayed 2 nights in Jun 2020