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Hotel Indigo Jacksonville-Deerwood Park, an IHG Hotel

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Beach
Outdoor pool
Outdoor pool
Outdoor pool

Overview of Hotel Indigo Jacksonville-Deerwood Park, an IHG Hotel

Hotel Indigo Jacksonville-Deerwood Park, an IHG Hotel

3.5 star property

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Social distancing
Map
9840 Tapestry Park Cir, Jacksonville, FL, 32246

Explore the area

  • Popular LocationMayo Clinic Florida15 min drive
  • Popular LocationJacksonville Zoo and Gardens23 min drive
  • Popular LocationJacksonville Cruise Terminal24 min drive
  • AirportJacksonville, FL (JAX-Jacksonville Intl.)28 min drive

Choose dates to view prices

About this area

Jacksonville

Hotel Indigo Jacksonville-Deerwood Park, an IHG Hotel is located in Southside, a neighborhood in Jacksonville, and is in the entertainment district and on a lake. Daily's Place and Florida Theatre are cultural highlights, and travelers looking to shop may want to visit St. Johns Town Center. Looking to enjoy an event or a game? See what's going on at TIAA Bank Field or VyStar Veterans Memorial Arena.
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Map

What's nearby

  • Saint Vincent's Medical Center Southside - 4 min drive
  • St. Johns Town Center - 7 min drive
  • Mayo Clinic Florida - 15 min drive
  • Jacksonville Zoo and Gardens - 23 min drive
  • Jacksonville Cruise Terminal - 24 min drive

Getting around

  • Jacksonville Station - 22 min drive
  • Jacksonville International Airport (JAX) - 28 min drive

About this property

Hotel Indigo Jacksonville-Deerwood Park, an IHG Hotel

Lakefront Jacksonville hotel in Southside with free parking
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Weekly housekeeping is available.
Hotel Indigo Jacksonville-Deerwood Park, an IHG Hotel offers 96 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 49-inch LCD televisions come with premium cable channels.

This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided weekly.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Languages spoken

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 12 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Outdoor pool
  • Spa tub

Family friendly

  • Outdoor pool
  • Refrigerator
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Housekeeping (weekly)
  • Luggage storage

Business services

  • 24-hour business center
  • Conference space (2100 square feet)
  • Meeting rooms - 4

Outdoors

  • Dock
  • Firepit
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Phone accessibility kit
  • Roll-in shower (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 49-inch LCD TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

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Guest rating 4.5+
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Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Up to 80 lbs
An off-leash area is available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 12 per person (approximately)
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hotel Indigo Jacksonville-Deerwood Park
Indigo Jacksonville-Deerwood Park
Hotel Indigo Jacksonville
Hotel Indigo Jacksonville Deerwood Park
Ingo Jacksonvilleerwood Park

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 691 out of 982 reviews
5 - Excellent 70%
Rating 4 - Good. 209 out of 982 reviews
4 - Good 21%
Rating 3 - Okay. 47 out of 982 reviews
3 - Okay 5%
Rating 2 - Poor. 21 out of 982 reviews
2 - Poor 2%
Rating 1 - Terrible. 14 out of 982 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.6/5

Property conditions & facilities

4.3/5

Eco-friendliness
Write a review

4/5 Good

Traveled with partner
Liked: Staff & service, property conditions & facilities
Didn’t achieve level of sophistication and style of other Indigo properties we’ve stayed at. Pro: Location - very convenient, lots of restaurants and shopping Staff - great, welcoming Bathroom very clean. Room overall clean. Common areas could use work. Lobby area - nice, welcoming. I was concerned some prior reviewers Re seafood smell but nothing detectable. Con: Bldg exterior - felt like driving to a holiday inn 🙃 Beds - great linens, but bed soft and felt pretty worn out Decor - “ok” - hate the carpeted areas beside the beds. Room amenities- no water bottles? Worlds tiniest shampoo/conditioner, empty Kleenex box. Overall nice stay for the price, great location and would stay again, but not like other Indigos we’ve stayed at, so hard not to be a little letdown.
Stayed 1 night in Jun 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean! When we are in Jacksonville, we always stay here.
Stayed 1 night in Jun 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area was nice and plenty of shopping surrounding the establishment
Stayed 1 night in Jun 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great
Stayed 2 nights in Jun 2022

5/5 Excellent

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bery pet friendly. Beautiful accommodations and surrounding properties.
Stayed 1 night in Jun 2022