Search and Rent Jay Condos

"Yes"

"I am writing to share my appreciation for the outstanding service my husband and I received during our recent stay. In particular, I would like to commend the night manager who assisted us when we arrived. I had mistakenly booked my reservation for the night of March 1 instead of February 28. Despite this error, the night manager was incredibly helpful, accommodating, and understanding of our predicament. He was both professional and friendly as he resolved the issue and ensured we were taken care of for the night. Please extend my gratitude to the team for their exceptional hospitality. We truly enjoyed our stay and look forward to visiting again in the future."

"Supposed to be pet friendly but at check in they tried to double the pet fee to $50 even though the Expedia site clearly showed $25. Front desk clerk at first was very adamant that was the fee and if I didn’t like I could leave. After I showed her the Expedia listing she finally said she would check with management. Also the floor in the room was filthy — had not been mopped (tile floor) and when I wiped up some spilled water, the paper towel was black with dirt!"

"The property is misrepresented. The photos on Expedia are very different from reality and the hotel feels unsafe"

"The pool air was cold, breakfast area was expensive for the amount to stay there, "

"Excellent room value"

"Comfy beds. Great location Staff friendly."

"I didn’t stay because their hidden fees were ridiculous. I will say that they did issue my refund timely but I was very disappointed in the hidden fees"

"Our stay at this hotel was not pleasant. We set the room temperature to 72 degrees in order to sleep well but it was automatically reset to 82 degrees during the night; it was so hot that we woke up and had to reset the thermostat. Meanwhile, the AC was extremely loud. The insulation was not good, as you can hear people talking in the surrounding areas during the night. The complementary breakfast didn’t offer many choices. We were the first couple of guests at the breakfast at 6:00 AM and the container for hard boiled eggs were empty. When we asked for hard boiled eggs, we were told that they ran out of them. Seriously? It appeared that they didn’t even have any in the first place. In addition, the “yogurt” tasted like flour paste. Overall, it was not a good experience and we will avoid Tru by Hilton in the future. "