6/10 Okay
Megan
Traveled with family
Jan 21, 2023
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The good: The room was a good size and appeared clean. The staff was friendly. Breakfast was good. The room heater was quietly.
The bad: There was a strong fume smell in the hall that hurt my throat and the staff said it was from the furnace room but was “safe”. My kids complained about it every time we had to come and go. The pool was either absolutely packed with kids or closed. We finally got to use it after 9pm but the water was filthy. The next night, the water looked clearer but the hot tub was broken and felt slimy. Then a large group of unsupervised kids with footballs came in so we didn’t stay long. The next day, the pool was closed during “open hours”when we had planned to use it. The bathroom in our room had mold growth under the soap ledge in the tub and around the corners and edges of the shower. The ceiling was cracked presumably from a leak above.
I would choose a different hotel in the future.
Megan
Stayed 2 nights in Jan 2023