Kantunilkín Vacations from $701

We got a hot tub patio room. Views were sick. Room was big. Wasn’t the cleanest. Property is aging and aging poorly at that. The hot tub is just a jetting tub. And while we were sitting out on the patio concrete chunks came loose and fell 3 floors. Luckily we weren’t hit but still kinda surreal experience. I collected some of the pieces and gave them to the front desk. Their response was that they have someone fixing it. However the fix I saw was them just knocking loose the rest of the loose concrete. The beach doesn’t have beach loungers but beach bean bags. The location couldn’t be better. The double pools are great.

Best hotel experience ever!

This hotel is gorgeous! The beach & view were stunning & lots going on in the area. Our room couldn’t have been better. I have stayed all over the world & have never had a friendlier or more accommodating staff. They went out of their way to make sure all of our needs were met. They even helped us with transportation & outside excursions. Luis at the front desk was especially helpful & always had a smile! The food was great too.. breakfast, dinner, margaritas… everything! I can’t say enough about how wonderful our stay was here. I just wish we could have stayed longer.

The house is spacious and beautiful. The pool was refreshing. We were grateful for the free WiFi and free parking. We truly enjoyed our stay. Some suggestions: Better communication to the security guards about guests coming would help. Many of the guards were not even aware of this property, and none of them spoke English. We had trouble getting through the two gates on more than one occasion. It would help to add the following for guest use: vegetable peeler, can opener, electric dishwasher soap, paper towels, cleaning products, replacement trash liners, mixing bowls, and dish cloths. Booking is very difficult if your arrival is after hours. We had to wire money for payment. More payment options should be considered, including allowing Expedia to be a payment broker, instead of only “pay at property.” The property manager should be more accessible prior to arrival. It took awhile for us to connect with the property manager, but once we could text with them, it worked out fine. There were no checkout instructions. The pool pump required repair while we were there, so we only accessed the pool at the start of our trip.