Hidalgo Vacations from $473

Clean hotel , Amazing staff , the only negative point is breakfast starts at 8:30 am . Otherwise everything is fine .

The friendliness and consideration of ALL the staff,made our stay special.They suggested the upgrades and food discounts without us prompting and were always attentive to our needs. The rooms were clean and well appointed and felt luxurious, if you step out make sure to have mosquito spray! The grounds are better than the photos,the beach was great for me but very quite this end of the island. A short bumpy taxi ride will put you in the town in 10 minutes and costs around $12.00. Overall our stay was great and relaxing.

Beautiful hotel, we loved being a bit further down the beach from town, giving us beautiful walks each day. Staff were really friendly, the rooms were large and had everything you needed

Hotel Condition – 7/10 The resort is clean and modern, but be prepared for long walks between areas. If you’re at the middle pool (the one with the obstacle course), getting back to the lobby takes a while since you either have to cross the bridge or walk all the way around the right side of the pool. 🍽️ Food – 5/10 The food was average. I wasn’t able to try several restaurants — The Butcher, Bao, Copal, Black Iron, and Chez Moi — because they were fully booked all week. I’d definitely recommend making reservations before arriving. 🤵 Service – 5/10 Service felt slow and inconsistent. Many employees lacked urgency, and wait times were long for almost everything, especially ordering food by the pool, which took over an hour each time. 🏖️ Beach – 1.5/10 The beach was the most disappointing part: murky water, no waves, and fewer than 10 shaded seats. ⭐ Overall Overall, this hotel needs a lot of work. I was expecting a huge difference from what I experienced. They need: • More employees • Faster, more attentive service • Staff with more charisma and energy