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Custom House Inn

3.5 star property
Motel in Key West, walk to Duval Street

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Custom House Inn

Photo gallery for Custom House Inn

Terrace/patio
Exterior
Citrus Queen | Private kitchenette | Mini-fridge, coffee/tea maker, paper towels
Citrus Queen | Bathroom shower
Staircase

Overview of Custom House Inn

Reviews
8.4

Very good

Popular amenities

  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning
  • KitchenKitchenKitchen

Check out the area

Map
124 Duval St, Key West, FL, 33040
  • Popular LocationDuval Street1 min walk
  • Popular LocationMallory Square4 min walk
  • Popular LocationErnest Hemingway Home and Museum15 min walk
  • AirportKey West, FL (EYW-Key West Intl.)14 min drive
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Room options

View all photos for Chicken Run

Chicken Run | Premium bedding, pillowtop beds, individually decorated

Chicken Run

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Mini-fridge
TV
Pillowtop bed
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Birds of a Feather

Birds of a Feather | Living area | TV

Birds of a Feather

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Mini-fridge
TV
Pillowtop bed
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Citrus Queen

Citrus Queen | Private kitchenette | Mini-fridge, coffee/tea maker, paper towels

Citrus Queen

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Mini-fridge
TV
Pillowtop bed
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Sunshine State

Sunshine State | Premium bedding, pillowtop beds, individually decorated

Sunshine State

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Mini-fridge
TV
Pillowtop bed
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

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About the neighborhood

Key West

Located in Key West, Custom House Inn is in the city center. Ernest Hemingway Home and Museum and Fort Zachary Taylor Historic State Park are notable landmarks, and the area's natural beauty can be seen at Florida Keys Beaches and South Beach. Key West Shipwreck Museum and Mel Fisher Maritime Museum are also worth visiting.
Visit our Key West travel guideOpens in a new window
View more Motels in Key WestOpens in a new window

What's nearby

  • Duval Street - 1 min walk
  • Key West Aquarium - 3 min walk
  • Mallory Square - 4 min walk
  • Ernest Hemingway Home and Museum - 15 min walk
  • Southernmost Point - 4 min drive

Getting around

  • Key West Intl. Airport (EYW) - 14 min drive

Restaurants

  • Sloppy Joe's Bar - 3 min walk
  • Hog's Breath Saloon - 2 min walk
  • Irish Kevin's - 1 min walk
  • Two Friends Patio Restaurant - 2 min walk
  • Stinkin Crawfish Key West - 1 min walk

About this property

Custom House Inn

Motel near Duval Street
Close to Mallory Square and Ernest Hemingway Home and Museum, Custom House Inn provides amenities like a terrace. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Tour/ticket assistance, outdoor furniture, and concierge services
  • Smoke-free premises
Room features
All guestrooms are individually furnished, and feature comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi and separate sitting areas.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • TVs with cable channels
  • Wardrobes/closets, separate sitting areas, and kitchenettes

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • In-room kitchenette
  • Mini-fridge

Conveniences

  • Guidebooks
  • Virtual front desk

Guest services

  • Concierge services
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Kitchenette
  • Mini-fridge
  • Paper towels
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email 48 hours before arrival with check-in instructions and an access code; access will be through a private entrance
A virtual front desk provides assistance to guests

Access methods

Access code, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

Custom House Inn Motel
Custom House Inn Key West
Custom House by Brightwild
Custom House Inn Motel Key West

Frequently asked questions

Is Custom House Inn pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Custom House Inn?

As of Apr 30, 2024, prices found for a 1-night stay for 2 adults at Custom House Inn on May 15, 2024 start from $330.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Custom House Inn?

This property doesn't offer parking.

What time is check-in at Custom House Inn?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Custom House Inn?

Check-out is at 10:00 AM.

Where is Custom House Inn located?

Located in Key West Historic District, this motel is steps from Mallory Dock and Duval Street. Mallory Square and Florida Keys Beaches are also within 5 minutes.

Custom House Inn Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 5 out of 7 reviews" "
Rating 8 - Good. 0 out of 7 reviews" "
Rating 6 - Okay. 0 out of 7 reviews" "
Rating 4 - Poor. 2 out of 7 reviews" "
Rating 2 - Terrible. 0 out of 7 reviews" "

10/10

Cleanliness

8.8/10

Staff & service

10/10

Amenities

8.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Patricia J.

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a little loud, because we stayed at the Sunshine State room, which shared a wall with the bar.
Stayed 3 nights in Mar 2024

10/10 Excellent

Sandra

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Custom House
The room was very clean and the location was great!!! Totally recommend!
Stayed 1 night in Mar 2024

4/10 Poor

Chelsea

Disliked: Property conditions & facilities
Broken locks - cleaning staff waiting outside door before 10 am- very small & only soap for one individual for one night!
Stayed 2 nights in Mar 2024

10/10 Excellent

Mary A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

4/10 Poor

Verified traveler

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Custom House
Should be better disclosed that there is no parking at the property...overnight parking is $50 or more. Had difficulty opening the door with the code; took about 10 tries to get it to open. Right in the middle of Duval Street, so if you want the party scene, stay here
Stayed 1 night in Jan 2024

10/10 Excellent

Maria, Pensacola

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Citrus Queen room was perfect! The location couldn't be anymore convenient! =) And the GEMs (Guest Experience Mgrs) were absolutely amazing!! They kept me informed before, during, and after my stay! They responded to my questions quickly regardless of the time of day. They provided valuable information that made my trip to Key West amazing!
Stayed 2 nights in Dec 2023

10/10 Excellent

jeff

Liked: Cleanliness, room comfort
excellent location, very nice room, small but cozy. could have done without the construction at 8 am. but I understand as they are still building on. We will definitely go back.
Stayed 2 nights in Aug 2023