Cumberland House Knoxville, Tapestry Collection by Hilton

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View from Room
42-inch LCD TV with satellite channels, pay movies
Premium bedding, in-room safe, desk, blackout drapes
Premium bedding, in-room safe, desk, blackout drapes

Overview of Cumberland House Knoxville, Tapestry Collection by Hilton

Cumberland House Knoxville, Tapestry Collection by Hilton

3 out of 5

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Personal protective equipment
  • Social distancing
  • Sheets and towels washed at 140°F
1109 White Ave, Knoxville, TN, 37916

Explore the area

  • Popular LocationUniversity of Tennessee1 min walk
  • Popular LocationMarket Square13 min walk
  • Popular LocationThompson–Boling Arena17 min walk
  • AirportKnoxville, TN (TYS-McGhee Tyson)18 min drive

Choose dates to view prices

About this area

Knoxville

Cumberland House Knoxville, Tapestry Collection by Hilton is located in Fort Sanders, a neighborhood in Knoxville, and is in the city center and in a provincial park. Knoxville Riverboat Company and Three Ridges Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Charles Krutch Park and Tennessee River. World's Fair Park and Frank H. McClung Museum are also worth visiting. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails.

What's nearby

  • University of Tennessee - 1 min walk
  • Sunsphere Tower - 5 min walk
  • Knoxville Convention Center - 7 min walk
  • Market Square - 13 min walk
  • Thompson–Boling Arena - 17 min walk

Getting around

  • Alcoa - Knoxville Airport (TYS) - 18 min drive

Restaurants

  • Tussie Mussie — 1 min walk
  • Pete's Coffee Shop — 10 min walk
  • French Market Crêperie — 10 min walk
  • Chesapeake's — 10 min walk
  • The Casual Pint — 11 min walk

About this property

Cumberland House Knoxville, Tapestry Collection by Hilton

3-star Knoxville hotel in Fort Sanders with restaurant
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Additionally, a 24-hour business center, self parking, and conference space are onsite. All 130 rooms offer free WiFi and free wired Internet, plus room service and LCD TVs with satellite channels. Premium bedding, coffee makers, and free weekday newspapers are among the other amenities available to guests.
Cumberland House Knoxville, Tapestry Collection by Hilton offers 130 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. 42-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 20 per day)

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:00 AM: USD 10-14 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center

Family friendly

  • Laundry facilities

Conveniences

  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Conference space (3471 square feet)
  • Meeting rooms - 4

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • In-room accessibility
  • Lever door handles
  • Roll-in shower (select rooms)
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 42-inch LCD TV
  • Pay movies
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - 8 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 14 per person (approximately)
  • Self parking fee: USD 20 per day
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Union Pay, debit cards, and cash
Safety features at this property include a smoke detector

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Cumberland House Hotel
Cumberland House Hotel Knoxville
Four Points Cumberland House Hotel Knoxville
Four Points Sheraton Cumberland House
Four Points Sheraton Cumberland House Hotel
Four Points Sheraton Knoxville Cumberland House
Four Points Sheraton Knoxville Cumberland House Hotel
Sheraton Cumberland
Sheraton Cumberland House
4 Points By Sheraton Knoxville Cumberland House
Four Points Knoxville
Knoxville Four Points
Sheraton Knoxville Cumberland Hotel
Knoxville Sheraton
Cumberland House Knoxville
Four Points by Sheraton Knoxville Cumberland House Hotel
Cumberland House Knoxville, Tapestry Collection by Hilton Hotel

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 552 out of 982 reviews
5 - Excellent 56%
Rating 4 - Good. 290 out of 982 reviews
4 - Good 30%
Rating 3 - Okay. 93 out of 982 reviews
3 - Okay 9%
Rating 2 - Poor. 32 out of 982 reviews
2 - Poor 3%
Rating 1 - Terrible. 15 out of 982 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Beautiful, spacious rooms. Heads up - parking is $20 a night.
Stayed 2 nights in Oct 2021

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The textile theme was great and the staff was great. The bartender, Katy, did a great job. The bar doesn't open until 4 and they stopped serving breakfast at 10 on Saturday morning
Stayed 1 night in Aug 2021

3/5 Okay

Business traveler
Stayed 2 nights in Aug 2021

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
None
Stayed 2 nights in Aug 2021

3/5 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
No tissue or bottled water in room. Boutique hotels that charge these rates should at least have two complimentary bottles of water?! Front desk staff were aloof regarding
Stayed 1 night in Aug 2021