Cumberland House Knoxville, Tapestry Collection by Hilton

3.0 star property
Comfortable hotel, a short walk to University of Tennessee

Choose dates to view prices

your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for Cumberland House Knoxville, Tapestry Collection by Hilton

Lobby
View from room
Exterior
Premium bedding, in-room safe, desk, blackout drapes
Meeting facility

Reviews

9.0

Wonderful

Popular amenities

  • Breakfast available
    Breakfast availableBreakfast available
  • Bar
    BarBar
  • Room service
    Room serviceRoom service
  • Parking available
    Parking availableParking available
  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Laundry
    LaundryLaundry
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About the neighborhood

Map
1109 White Ave, Knoxville, TN, 37916

What's nearby

  • University of Tennessee - 1 min walk
  • Knoxville Convention Center - 7 min walk
  • Neyland Stadium - 11 min walk
  • Market Square - 13 min walk
  • Thompson–Boling Arena - 17 min walk

Getting around

  • McGhee Tyson Airport (TYS) - 17 min drive

Restaurants

  • ‪Chipotle Mexican Grill - ‬10 min walk
  • ‪Balter Beer Works - ‬12 min walk
  • ‪Chaiyo Thai & Sushi Bar - ‬4 min walk
  • ‪Stock & Barrel - ‬14 min walk
  • ‪J.C. Holdway - ‬11 min walk

About this property

Cumberland House Knoxville, Tapestry Collection by Hilton

Hotel near University of Tennessee
Close to Knoxville Convention Center and Neyland Stadium, Cumberland House Knoxville, Tapestry Collection by Hilton provides dry cleaning/laundry services, a bar, and a 24-hour gym. The on-site American cuisine restaurant, Tussie Mussie, offers breakfast, dinner, and kids' meals. Free in-room WiFi and conference space are available to all guests.
You'll also find perks like:
  • Full breakfast (surcharge), bike rentals, and valet parking (surcharge)
  • Express check-out, a 24-hour front desk, and luggage storage
  • An elevator, a gift shop, and free newspapers
  • Guest reviews give top marks for the helpful staff and location
Room features
All 130 rooms include comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 42-inch HDTVs with premium channels
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 35 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 10 to 14 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Tussie Mussie

Things to do

  • 24-hour gym
  • Bicycle rentals
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 3,471 square feet of conference space
  • 4 meeting rooms

Outdoors

  • In a provincial park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Lever door handles
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Ballroom
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 10 to 14 per person
  • Valet parking fee: USD 35 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cumberland House Hotel
Cumberland House Hotel Knoxville
Four Points Cumberland House Hotel Knoxville
Four Points Sheraton Cumberland House
Four Points Sheraton Cumberland House Hotel
Four Points Sheraton Knoxville Cumberland House
Four Points Sheraton Knoxville Cumberland House Hotel
Sheraton Cumberland
Sheraton Cumberland House
4 Points By Sheraton Knoxville Cumberland House
Four Points Knoxville
Knoxville Four Points
Sheraton Knoxville Cumberland Hotel
Knoxville Sheraton
Cumberland House Knoxville
Four Points by Sheraton Knoxville Cumberland House Hotel
Cumberland House Knoxville, Tapestry Collection by Hilton Hotel

Frequently asked questions

Is Cumberland House Knoxville, Tapestry Collection by Hilton pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 100 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at Cumberland House Knoxville, Tapestry Collection by Hilton?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Cumberland House Knoxville, Tapestry Collection by Hilton on Aug 2, 2024 start from $155.55, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Cumberland House Knoxville, Tapestry Collection by Hilton?

Valet parking is available for USD 35 per day.

What time is check-in at Cumberland House Knoxville, Tapestry Collection by Hilton?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Cumberland House Knoxville, Tapestry Collection by Hilton?

Check-out is at 11:00 AM.

Where is Cumberland House Knoxville, Tapestry Collection by Hilton located?

Located in Downtown Knoxville, this hotel is within a 15-minute walk of University of Tennessee, Knoxville Convention Center, and Neyland Stadium. World's Fair Park and Sunsphere Tower are also within 10 minutes.

Cumberland House Knoxville, Tapestry Collection by Hilton Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 655 out of 1004 reviews" "
Rating 8 - Good. 214 out of 1004 reviews" "
Rating 6 - Okay. 89 out of 1004 reviews" "
Rating 4 - Poor. 27 out of 1004 reviews" "
Rating 2 - Terrible. 19 out of 1004 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

Daniel

Disliked: Staff & service
The staff at the front desk were very rude. They were not friendly or helpful.
Stayed 1 night in Jul 2024

10/10 Excellent

Winter, Hamilton

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property and area! Great staff.
Stayed 1 night in Jul 2024

10/10 Excellent

Leah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, chic and comfortable. I loved the small touches that shared some of the area's history in the interior design of the hotel.
Stayed 2 nights in May 2024

10/10 Excellent

Amada

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and service was great! The place is nice and clean. I definitely recommend
Stayed 1 night in Jul 2024

10/10 Excellent

Milton

Traveled with family
Liked: Amenities, property conditions & facilities
Always love staying at this convenient, boutique hotel. We are able to walk anywhere we need to go:)
Stayed 2 nights in Jul 2024

10/10 Excellent

Holly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful. Lots of lobby seating, nice bar with selection, wonderful staff! My definite go-to place in Knoxville hence forward! A premier room with balcony is also the way to go!
Stayed 1 night in Jul 2024

4/10 Poor

David, Pickerington

Traveled with partner
Liked: Property conditions & facilities
Disliked: Amenities
The property is fine but they are not honest about the cost. They charge $35 for parking. Unlike most hotels they not have a free breakfast. When you try to tip Valet they have the nerve to charge an additional fee for processing the tip. In short they nickel and dime you.this ruined the experience
Stayed 1 night in Jul 2024

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great property, very modern, staff was very helpful and the food at the restaurant was phenomenal. Very close walking distance to art museum, convention center and world fair park.
Stayed 1 night in Jul 2024

10/10 Excellent

LaDarrin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Casey

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean with a great atmosphere, and we loved how pet friendly they were.
Stayed 1 night in Jul 2024

10/10 Excellent

Hassan

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Jul 2024

10/10 Excellent

Terrell

Stayed 2 nights in Jun 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Pia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very stylish and comfortable space to stay with walking distance to downtown.
Stayed 1 night in Jun 2024

8/10 Good

Michael

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was very nice and clean. Room was great, lobby was great. Valet and receptionist seems tired and not the most friendly I’ve encountered. Other than that, all else was good
Stayed 1 night in Jun 2024

10/10 Excellent

Kaamron

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and beautiful hotel A
Stayed 2 nights in Jun 2024

10/10 Excellent

Kevin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Jun 2024

10/10 Excellent

Greg, Cincinnati

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fine. Nothing special
Stayed 1 night in Jun 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly, convenient locations.
Stayed 2 nights in Jun 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are super nice !!! Especially Micky !!!
Stayed 1 night in Jun 2024

10/10 Excellent

Chandra

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was polite and pleasant. Actually concern for For my medical issue. Accommodate me with a late check out.
Stayed 1 night in Jun 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn’t get anyone to deliver a pizza to us called 3-4 places. The shower was the best shower in any hotel we stay. Beds were super comfy. Harold at the front desk check us in He was polite fast and friendly.
Stayed 1 night in Jun 2024

8/10 Good

Alfred

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Walkable to Downtown restaurant and Theater District. Valet parking only but it was very efficient. Room was very nice. The Hotel for some reason does not provide Coffee makers in the rooms.
Stayed 1 night in Jun 2024

General hotel information

Reasons to Book
Nice Bathroom & Property Cleanliness
Check-In Time
4:00 PM
Check-Out Time
12:00 PM
Star Rating
3.0