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Cumberland House Knoxville, Tapestry Collection by Hilton

Photo gallery for Cumberland House Knoxville, Tapestry Collection by Hilton

Bar (on property)
View from room
42-inch LCD TV with satellite channels, TV, pay movies
Room, 1 King Bed (Peloton) | Premium bedding, in-room safe, desk, blackout drapes
Premium bedding, in-room safe, desk, blackout drapes

Overview of Cumberland House Knoxville, Tapestry Collection by Hilton

Cumberland House Knoxville, Tapestry Collection by Hilton

3.0 star property

8.8/10 Excellent

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
Map
1109 White Ave, Knoxville, TN, 37916

Explore the area

  • Popular LocationUniversity of Tennessee1 min walk
  • Popular LocationMarket Square13 min walk
  • Popular LocationThompson–Boling Arena17 min walk
  • AirportKnoxville, TN (TYS-McGhee Tyson)17 min drive

Room options

About this area

Knoxville

Cumberland House Knoxville, Tapestry Collection by Hilton is located in Downtown Knoxville, a neighborhood in Knoxville, and is in the entertainment district and in a provincial park. Knoxville Riverboat Company and Three Ridges Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Charles Krutch Park and Tennessee River. World's Fair Park and Frank H. McClung Museum are also worth visiting. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails.

What's nearby

  • University of Tennessee - 1 min walk
  • Sunsphere Tower - 5 min walk
  • Knoxville Convention Center - 7 min walk
  • Market Square - 13 min walk
  • Thompson–Boling Arena - 17 min walk

Getting around

  • McGhee Tyson Airport (TYS) - 17 min drive

Restaurants

  • Pete's Coffee Shop - 9 min walk
  • French Market Crêperie - 10 min walk
  • J.C. Holdway - 10 min walk
  • Yassin Falafel - 10 min walk
  • Balter Beer Works - 12 min walk

About this property

Cumberland House Knoxville, Tapestry Collection by Hilton

3-star hotel located in Downtown Knoxville
Consider a stay at Cumberland House Knoxville, Tapestry Collection by Hilton and take advantage of dry cleaning/laundry services, a bar, and a 24-hour gym. The onsite restaurant, Tussie Mussie, features American cuisine. Free in-room WiFi and a 24-hour business center are available to all guests.
You'll also find perks like:
  • Full breakfast (surcharge), self parking (surcharge), and express check-out
  • A front desk safe, smoke-free premises, and free newspapers
  • An elevator, 4 meeting rooms, and a ballroom
  • Guest reviews give good marks for the bar, helpful staff, and walkable location
Room features
All 130 rooms include comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and safes. Guests reviews speak well of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with showers and shower/tub combinations
  • 42-inch HDTVs with premium channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 20 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:00 AM: USD 10-14 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Tussie Mussie

Things to do

  • 24-hour fitness center

Family friendly

  • Laundry facilities

Conveniences

  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference space (3471 square feet)
  • Meeting rooms - 4

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Elevator
  • In-room accessibility
  • Lever door handles
  • Phone accessibility kit
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 42-inch LCD TV
  • Pay movies
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - 8 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Breakfast fee: between USD 10 and USD 14 per person (approximately)
  • Self parking fee: USD 20 per day
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Cumberland House Hotel
Cumberland House Hotel Knoxville
Four Points Cumberland House Hotel Knoxville
Four Points Sheraton Cumberland House
Four Points Sheraton Cumberland House Hotel
Four Points Sheraton Knoxville Cumberland House
Four Points Sheraton Knoxville Cumberland House Hotel
Sheraton Cumberland
Sheraton Cumberland House
4 Points By Sheraton Knoxville Cumberland House
Four Points Knoxville
Knoxville Four Points
Sheraton Knoxville Cumberland Hotel
Knoxville Sheraton
Cumberland House Knoxville
Four Points by Sheraton Knoxville Cumberland House Hotel
Cumberland House Knoxville, Tapestry Collection by Hilton Hotel

Frequently asked questions

Is Cumberland House Knoxville, Tapestry Collection by Hilton pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at Cumberland House Knoxville, Tapestry Collection by Hilton?

As of Feb 3, 2023, prices found for a 1-night stay for 2 adults at Cumberland House Knoxville, Tapestry Collection by Hilton on Feb 14, 2023 start from $141.6, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Cumberland House Knoxville, Tapestry Collection by Hilton?

Self parking is available for USD 20 per day.

What time is check-in at Cumberland House Knoxville, Tapestry Collection by Hilton?

Check-in is from 4:00 PM - 8 PM.

What time is check-out at Cumberland House Knoxville, Tapestry Collection by Hilton?

Check-out is at noon.

Where is Cumberland House Knoxville, Tapestry Collection by Hilton located?

Located in Downtown Knoxville, this hotel is within a 5-minute walk of University of Tennessee, Knoxville Museum of Art, and Sunsphere Tower. World's Fair Park and Knoxville Convention Center are also within 10 minutes.

Can I cancel my reservation for free at Cumberland House Knoxville, Tapestry Collection by Hilton and receive a full refund?

Yes, Cumberland House Knoxville, Tapestry Collection by Hilton offers free cancellation on select room rates, because flexibility matters! Please refer to Cumberland House Knoxville, Tapestry Collection by Hilton cancellation policy on our site for more details about any exclusions or requirements.

Reviews

8.8

Excellent

Rating 10 - Excellent. 592 out of 1012 reviews" "
" "10 - Excellent 58%
Rating 8 - Good. 279 out of 1012 reviews" "
" "8 - Good 28%
Rating 6 - Okay. 95 out of 1012 reviews" "
" "6 - Okay 9%
Rating 4 - Poor. 31 out of 1012 reviews" "
" "4 - Poor 3%
Rating 2 - Terrible. 15 out of 1012 reviews" "
" "2 - Terrible 1%

9.2/10

Cleanliness

8.9/10

Staff & service

8.5/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
new
Stayed 1 night in Jan 2023

10/10 Excellent

Maxine Delores

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
food was not to my taste

10/10 Excellent

thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Downtown and UT accesible by walking!
Stayed 3 nights in Nov 2022

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the closeness of the hotel to the venue. Hotel was very quiet and we had a great night sleep.
Stayed 1 night in Nov 2022

10/10 Excellent

jennifer, woodmere

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean and well maintained. The food selection could be better but everything else was perfect , I would stay again

10/10 Excellent

Paula

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for a football weekend. Great location - short walk to campus and Neyland. Also a quick walk to Market Square and Gay Street. Staff was friendly. Bar has a nice atmosphere.

10/10 Excellent

Patricia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Teresa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last minute booking that turned out fabulous. The location is so convenient, room was clean and comfortable, gym was great.
Stayed 1 night in Oct 2022

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service
Good bar and food. Nice atmosphere. Seemed a little understaffed as there were times of waiting (e.g. morning checkout)
Stayed 3 nights in Oct 2022

6/10 Okay

Joseph

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Unprofessional front desk; poor parking situations
We waited more than 10 min at the front desk before an employee came to check us in. He was unprofessional. Certainly not what one would expect from a hotel that charges over $200 per night. Our room was very nice, clean, and spacious. Parking costs $20 per night, but the garage was full. We had to wait another 10 min at the front desk for the attendant to come back to explain the alternative parking location, which is a VERY dark lot next to the hotel. We ended up finding our own parking spot along the street that was well lit and turned in our pass and got a refund. Doesn’t seem right to have to pay for parking that appeared unsafe!
Stayed 1 night in Oct 2022