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Embassy Suites by Hilton Knoxville Downtown

Photo gallery for Embassy Suites by Hilton Knoxville Downtown

Exterior
Seasonal outdoor pool
Seasonal outdoor pool
Seasonal outdoor pool
1 bedroom, premium bedding, desk, blackout drapes

Overview of Embassy Suites by Hilton Knoxville Downtown

Embassy Suites by Hilton Knoxville Downtown

3.5 star property

9.2/10 Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym
Map
507 South Gay St, Knoxville, TN, 37902

Explore the area

  • Popular LocationTennessee Theatre1 min walk
  • Popular LocationMarket Square4 min walk
  • Popular LocationUniversity of Tennessee14 min walk
  • AirportKnoxville, TN (TYS-McGhee Tyson)19 min drive

Room options

About this area

Knoxville

Embassy Suites by Hilton Knoxville Downtown is located in Downtown Knoxville, a neighborhood in Knoxville. Knoxville Riverboat Company and Three Ridges Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Seven Islands State Birding Park and Charles Krutch Park. Looking to enjoy an event or a game while in town? See what's happening at Knoxville Civic Auditorium and Coliseum or Knoxville Municipal Stadium.

What's nearby

  • Tennessee Theatre - 1 min walk
  • East Tennessee History Center - 1 min walk
  • Tennessee Vallley of Authority - 4 min walk
  • Market Square - 4 min walk
  • University of Tennessee - 14 min walk

Getting around

  • McGhee Tyson Airport (TYS) - 19 min drive

Restaurants

  • Square Room/Cafe 4 - 2 min walk
  • Tomato Head - 2 min walk
  • Emilia - 2 min walk
  • Soccer Taco - 2 min walk
  • Not Watson's Kitchen + Bar - 3 min walk

About this property

Embassy Suites by Hilton Knoxville Downtown

3.5-star hotel located in Downtown Knoxville
You can look forward to a golf course, a grocery/convenience store, and a free daily manager's reception at Embassy Suites by Hilton Knoxville Downtown. The onsite restaurant, Knox Mason, features local cuisine. In addition to a coffee shop/cafe and laundry facilities, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • A seasonal outdoor pool
  • Valet parking (surcharge), luggage storage, and concierge services
  • Multilingual staff, meeting rooms, and smoke-free premises
  • A ballroom, an elevator, and a front desk safe
  • Guest reviews give top marks for the helpful staff
Room features
All 176 rooms offer comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Sofa beds and free cribs/infant beds
  • Bathrooms with tubs or showers and free toiletries
  • 55-inch LCD TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 30 per night; includes in/out privileges)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Knox Mason
  • Sky Lounge

Things to do

  • 24-hour gym
  • Golf course
  • Seasonal outdoor pool

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Multilingual staff
  • Wedding services

Business services

  • 2,250 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Elevator
  • In-room accessibility (select rooms)
  • Phone accessibility kit
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 55-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Living room
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 per room

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Valet parking fee: USD 30.00 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Embassy Suites Hilton Knoxville Downtown Hotel
Embassy Suites Hilton Knoxville Downtown
Hotel Embassy Suites by Hilton Knoxville Downtown Knoxville
Knoxville Embassy Suites by Hilton Knoxville Downtown Hotel
Hotel Embassy Suites by Hilton Knoxville Downtown
Embassy Suites by Hilton Knoxville Downtown Knoxville
Embassy Suites Hilton Hotel
Embassy Suites Hilton
Embassy Suites by Hilton Knoxville Downtown Hotel
Embassy Suites by Hilton Knoxville Downtown Knoxville
Embassy Suites by Hilton Knoxville Downtown Hotel Knoxville

Frequently asked questions

Does Embassy Suites by Hilton Knoxville Downtown have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at Embassy Suites by Hilton Knoxville Downtown?

As of Feb 7, 2023, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Knoxville Downtown on Feb 12, 2023 start from $199.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Embassy Suites by Hilton Knoxville Downtown pet-friendly?

Yes, this property allows cats and dogs (limit 2 per room). There's a fee of USD 100 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Embassy Suites by Hilton Knoxville Downtown?

Valet parking is available for USD 30.00 per night.

What time is check-in at Embassy Suites by Hilton Knoxville Downtown?

Check-in is from 4:00 PM - anytime.

What time is check-out at Embassy Suites by Hilton Knoxville Downtown?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Embassy Suites by Hilton Knoxville Downtown located?

Located in Downtown Knoxville, this golf hotel is steps from Charles Krutch Park, Tennessee Theatre, and East Tennessee History Center. Knoxville Visitors Center and Tennessee Vallley of Authority are also within 5 minutes.

Can I cancel my reservation for free at Embassy Suites by Hilton Knoxville Downtown and receive a full refund?

Yes, Embassy Suites by Hilton Knoxville Downtown offers free cancellation on select room rates, because flexibility matters! Please refer to Embassy Suites by Hilton Knoxville Downtown cancellation policy on our site for more details about any exclusions or requirements.

Reviews

9.2

Wonderful

Rating 10 - Excellent. 311 out of 411 reviews" "
" "10 - Excellent 76%
Rating 8 - Good. 58 out of 411 reviews" "
" "8 - Good 14%
Rating 6 - Okay. 19 out of 411 reviews" "
" "6 - Okay 5%
Rating 4 - Poor. 10 out of 411 reviews" "
" "4 - Poor 2%
Rating 2 - Terrible. 13 out of 411 reviews" "
" "2 - Terrible 3%

9.4/10

Cleanliness

9.3/10

Staff & service

8.8/10

Amenities

9.5/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Todd

Business traveler
Liked: Cleanliness, staff & service
Great staff
Stayed 1 night in Jan 2023

10/10 Excellent

Martha Drake

Traveled with family
From check in to check out wonderful staff.

8/10 Good

Courtney

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooftop bar was incredible. Complimentary drinks and a killer sunset really made it such a beautiful stay!! The GM was responsive and very helpful.

10/10 Excellent

Reeba

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, beautiful, close to everything! Love it!

6/10 Okay

Amelia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
There were a few exceptional positives (like John, the young man who helped with luggage and wheelchair). There were some unnecessary negatives (wheelchair had no footrests; housekeeping knocked on door even though we had DO NOT DISTURB sign and were checking out in 10 minutes; accessible bathroom did not have walk-in shower; tub was slippery with ridiculous water controls; woman serving breakfast treated me as if I were a nuisance; good luck finding salt or getting brown sugar for the oatmeal or getting orange juice from the dispenser). The room was quiet, the bed was comfortable, and the breakfast was good. I really wish someone would have taken our luggage to and from our room. I also wish an accessible bathroom with a shower had been available. Detergent used on the towels was good (not provoking any allergies).
Stayed 2 nights in Nov 2022

8/10 Good

Casie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean and the staff were friendly. The only complaint would be they started vacuuming with extremely loud vacuums at 7:00am.
Stayed 1 night in Nov 2022

10/10 Excellent

ARON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel near campus.
Stayed 2 nights in Aug 2022

10/10 Excellent

JEFF

Stayed 1 night in Aug 2022

10/10 Excellent

Tommy

Stayed 1 night in Aug 2022