5/5 Excellent
Meredith Reeves, Charlotte
Oct 9, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2021
Embassy Suites by Hilton Knoxville Downtown
Photo gallery for Embassy Suites by Hilton Knoxville Downtown
Overview of Embassy Suites by Hilton Knoxville Downtown
Embassy Suites by Hilton Knoxville Downtown
4.5/5 Wonderful
Guests rated this property 4.7/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Breakfast included
- Air conditioning
- Restaurant
- Gym
Cleaning and safety practices
- Cleaned with disinfectant
- Contactless check-in
- Hand sanitizer provided
- Personal protective equipment
507 South Gay St, Knoxville, TN, 37902
Explore the area
- Tennessee Theatre1 min walk
- Market Square4 min walk
- University of Tennessee14 min walk
- Knoxville, TN (TYS-McGhee Tyson)19 min drive
Choose dates to view prices
About this area
Knoxville
Embassy Suites by Hilton Knoxville Downtown is located in Knoxville. Knoxville Riverboat Company and Three Ridges Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Seven Islands State Birding Park and Charles Krutch Park. Looking to enjoy an event or a game while in town? See what's happening at Knoxville Civic Auditorium and Coliseum or Neyland Stadium.
What's nearby
- Tennessee Theatre - 1 min walk
- East Tennessee History Center - 1 min walk
- Tennessee Vallley of Authority - 4 min walk
- Market Square - 4 min walk
- University of Tennessee - 14 min walk
Getting around
- Alcoa - Knoxville Airport (TYS) - 19 min drive
Restaurants
- Knox Mason — 1 min walk
- Sky Lounge — 1 min walk
- Square Room/Cafe 4 — 2 min walk
- Tomato Head — 2 min walk
- Not Watson's Kitchen + Bar — 3 min walk
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)
Social distancing
Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Valet parking on site (USD 25.00 per day; includes in/out privileges)
Food and drink
- Free breakfast available daily
- 1 restaurant and 1 coffee shop/café
- 1 bar
- Free daily reception
- Room service available
Things to do
- 24-hour fitness center
- Golf course
- Seasonal outdoor pool
Family friendly
- Free cribs/infant beds
- Grocery/convenience store
- Laundry facilities
- Microwave
- Refrigerator
- Seasonal outdoor pool
- Separate living room
- Supervised childcare/activities (surcharge)
Conveniences
- Ballroom
- Elevator
- Front-desk safe
- Gift shop/newsstand
- Grocery/convenience store
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Laundry facilities
- Luggage storage
- Multilingual staff
- Wedding services
Languages spoken
- English
Business services
- 24-hour business center
- Conference space (2250 square feet)
- Meeting rooms
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- In-room accessibility (select rooms)
- Roll-in shower (select rooms)
- Stair-free path to entrance
- Valet for wheelchair-equipped vehicle
- Visual alarms in hallways
- Well-lit path to entrance
- Wheelchair-accessible business center
- Wheelchair-accessible fitness center
- Wheelchair-accessible lounge
- Wheelchair-accessible path of travel
- Wheelchair-accessible public washroom
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
More
- Smoke-free property
Room amenities
Bedroom
- Air conditioning
- Bed sheets
- Blackout drapes/curtains
- Free cribs/infant beds
- Premium bedding
Bathroom
- Bathtub or shower
- Free toiletries
- Hair dryer
- Towels
Entertainment
- 55-inch LCD TV
- Premium channels
- Satellite channels
Food and drink
- Coffee/tea maker
- Microwave
- Refrigerator
More
- Connecting rooms available
- Desk
- Iron/ironing board
- Phone
- Separate living room
Similar properties
See similar properties
Knoxville
Downtown Knoxville
Pool
Air conditioned
Business friendly
3 star
Guest rating 4.5+
Hotel
Policies
Check-in
Check-in from 4:00 PM - anytime
Minimum check-in age - 21
Check-out
Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Access methods
Staffed front desk
Pets
Pets not allowed (service animals welcome)
Service animals are exempt from fees
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)
Property payment types
Important information
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Valet parking fee: USD 25.00 per day (in/out privileges)
- Late check-out is available for a fee (subject to availability, amount varies)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
Property is also known as
Embassy Suites Hilton Knoxville Downtown Hotel
Embassy Suites Hilton Knoxville Downtown
Hotel Embassy Suites by Hilton Knoxville Downtown Knoxville
Knoxville Embassy Suites by Hilton Knoxville Downtown Hotel
Hotel Embassy Suites by Hilton Knoxville Downtown
Embassy Suites by Hilton Knoxville Downtown Knoxville
Embassy Suites Hilton Hotel
Embassy Suites Hilton
Embassy Suites by Hilton Knoxville Downtown Hotel
Embassy Suites by Hilton Knoxville Downtown Knoxville
Embassy Suites by Hilton Knoxville Downtown Hotel Knoxville
Frequently asked questions
Overall score and ratings
4.5
Wonderful
4.7/5
Cleanliness
4.6/5
Staff & service
4.4/5
Amenities
4.7/5
Property conditions & facilities
5/5 Excellent
John
Traveled with partner
Oct 8, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2021
5/5 Excellent
Teddie
Traveled with family
Oct 6, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2021
4/5 Good
Robert
Oct 6, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2021
5/5 Excellent
Carmen
Traveled with group
Oct 1, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2021