Embassy Suites by Hilton Knoxville Downtown

Photo gallery for Embassy Suites by Hilton Knoxville Downtown

Featured Image
Seasonal outdoor pool
Seasonal outdoor pool
1 bedroom, premium bedding, desk, blackout drapes
1 bedroom, premium bedding, desk, blackout drapes

Overview of Embassy Suites by Hilton Knoxville Downtown

Embassy Suites by Hilton Knoxville Downtown

3.5 out of 5

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
507 South Gay St, Knoxville, TN, 37902

Explore the area

  • Popular LocationTennessee Theatre1 min walk
  • Popular LocationMarket Square4 min walk
  • Popular LocationUniversity of Tennessee14 min walk
  • AirportKnoxville, TN (TYS-McGhee Tyson)19 min drive

Choose dates to view prices

About this area

Knoxville

Embassy Suites by Hilton Knoxville Downtown is located in Knoxville. Knoxville Riverboat Company and Three Ridges Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Seven Islands State Birding Park and Charles Krutch Park. Looking to enjoy an event or a game while in town? See what's happening at Knoxville Civic Auditorium and Coliseum or Neyland Stadium.

What's nearby

  • Tennessee Theatre - 1 min walk
  • East Tennessee History Center - 1 min walk
  • Tennessee Vallley of Authority - 4 min walk
  • Market Square - 4 min walk
  • University of Tennessee - 14 min walk

Getting around

  • Alcoa - Knoxville Airport (TYS) - 19 min drive

Restaurants

  • Knox Mason — 1 min walk
  • Sky Lounge — 1 min walk
  • Square Room/Cafe 4 — 2 min walk
  • Tomato Head — 2 min walk
  • Not Watson's Kitchen + Bar — 3 min walk

About this property

Embassy Suites by Hilton Knoxville Downtown

3.5-star Knoxville hotel in Downtown Knoxville with golf course
Along with a golf course, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, a bar/lounge, a coffee shop/café, and a 24-hour business center are onsite. All 176 rooms provide conveniences like living rooms and refrigerators, plus free WiFi and LCD TVs with satellite channels. Guests will also find microwaves, room service, and premium bedding.
Embassy Suites by Hilton Knoxville Downtown offers 176 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate living rooms. Beds feature premium bedding. 55-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries.

This Knoxville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a golf course, a 24-hour fitness center, and a seasonal outdoor pool.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 25.00 per day; includes in/out privileges)

Food and drink

  • Free breakfast available daily
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Free daily reception
  • Room service available

Things to do

  • 24-hour fitness center
  • Golf course
  • Seasonal outdoor pool

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Seasonal outdoor pool
  • Separate living room
  • Supervised childcare/activities (surcharge)

Conveniences

  • Ballroom
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Languages spoken

  • English

Business services

  • 24-hour business center
  • Conference space (2250 square feet)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • 55-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Separate living room

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Valet parking fee: USD 25.00 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Embassy Suites Hilton Knoxville Downtown Hotel
Embassy Suites Hilton Knoxville Downtown
Hotel Embassy Suites by Hilton Knoxville Downtown Knoxville
Knoxville Embassy Suites by Hilton Knoxville Downtown Hotel
Hotel Embassy Suites by Hilton Knoxville Downtown
Embassy Suites by Hilton Knoxville Downtown Knoxville
Embassy Suites Hilton Hotel
Embassy Suites Hilton
Embassy Suites by Hilton Knoxville Downtown Hotel
Embassy Suites by Hilton Knoxville Downtown Knoxville
Embassy Suites by Hilton Knoxville Downtown Hotel Knoxville

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 208 out of 278 reviews
5 - Excellent 75%
Rating 4 - Good. 38 out of 278 reviews
4 - Good 14%
Rating 3 - Okay. 13 out of 278 reviews
3 - Okay 5%
Rating 2 - Poor. 7 out of 278 reviews
2 - Poor 3%
Rating 1 - Terrible. 12 out of 278 reviews
1 - Terrible 4%

4.7/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, quiet and clean with good customer service. Would stay again.
Stayed 1 night in Oct 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, great staff, perfect location, and great food options. Highly recommend. Will definitely stay here again.
Stayed 2 nights in Oct 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Oct 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty building
Stayed 1 night in Oct 2021

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel decor is beautiful. It is convenient to all restaurants and shops. The rooftop bar is a great place to view the sunset, distant mountains and river. They have complimentary happy hour and breakfast! The staff is friendly and efficient.
Stayed 1 night in Sep 2021