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Overview of Mainstay Suites Knoxville Airport

Photo gallery

Featured Image
Seasonal outdoor pool, open 10 AM to 10 PM, sun loungers
Seasonal outdoor pool, open 10 AM to 10 PM, sun loungers
Seasonal outdoor pool, open 10 AM to 10 PM, sun loungers
In-room safe, desk, blackout drapes, iron/ironing board

Mainstay Suites Knoxville Airport

2.5 out of 5

3.9/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet Friendly
  • Free Airport Shuttle

Explore the area

    Popular LocationCapitol Theatre5 min drive
    Popular LocationMaryville College5 min drive
    Popular LocationBlount County Historical Museum5 min drive
    AirportKnoxville, TN (TYS-McGhee Tyson)5 min drive

Choose dates to view prices

  • Suite, 1 Queen Bed, Non Smoking

    4/5 guest room rating

    Room amenities

    • Sleeps 4
    • 1 Queen Bed
    More details
  • Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

    Room amenities

    • Sleeps 4
    • 1 Queen Bed and 1 Double Sofa Bed
    More details
  • Suite, Non Smoking

    3.9/5 guest room rating

    Room amenities

    • Sleeps 6
    • 2 Double Beds OR 1 Double Sofa Bed
    More details
  • Suite, 1 Queen Bed with Sofa bed, Non Smoking

    4.3/5 guest room rating

    Room amenities

    • Sleeps 4
    • 1 Queen Bed and 1 Double Sofa Bed
    More details
  • Suite, 2 Double Beds, Accessible, Non Smoking

    3.8/5 guest room rating

    Room amenities

    • Sleeps 4
    • 2 Double Beds
    More details

About this area

Alcoa

In the city center, Mainstay Suites Knoxville Airport is in an area with good airport proximity and shopping. Capitol Theatre and Marble Springs State Historic Site are cultural highlights, and some of the area's attractions include University of Tennessee Gardens and McClung Museum of Natural History & Culture. Looking to enjoy an event or a game while in town? See what's happening at Thompson–Boling Arena or Neyland Stadium. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with ziplining, mountain biking, and rock climbing.
Popular Location

What's nearby

  • Capitol Theatre - 5 min drive
  • Maryville College - 5 min drive
  • Blount County Historical Museum - 5 min drive
  • Cades Cove Museum - 5 min drive
  • Foothills Mall - 7 min drive

Getting around

  • AirportAlcoa - Knoxville Airport (TYS) - 5 min drive

Restaurants

  • Cheddar's — 4 min drive
  • Cracker Barrel Old Country Store — 4 min drive
  • Full Service BBQ — 4 min drive
  • Starbucks — 4 min drive
  • Ruby Tuesday — 4 min drive
View in a map

About this property

Mainstay Suites Knoxville Airport

Hotel in Alcoa with free breakfast and free airport shuttle
A 24-hour fitness center, a 24-hour business center, and coffee/tea in a common area are available at this smoke-free hotel. Free full breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a seasonal outdoor pool, conference space, and dry cleaning are onsite. All 81 rooms feature kitchens with refrigerators, stovetops, microwaves, and dishwashers. Free WiFi and sitting areas are standard, as are flat-screen TVs with cable channels. Weekly housekeeping is available.
Mainstay Suites Knoxville Airport offers 81 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Alcoa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Follows standard cleaning and disinfection practices of Commitment to Clean (Choice)

Safety measures

Masks are required at the property
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Extended parking on site (surcharge)
  • Electric car charging station on site
  • Free 24-hour roundtrip airport shuttle
  • Airport shuttle on request

Food and drink

  • Free full breakfast available 6 AM–9:30 AM on weekdays and 7 AM–10 AM on weekends
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Seasonal outdoor pool

Family friendly

  • Cribs/infant beds (surcharge)
  • Dry cleaning service
  • Full-sized refrigerator
  • Kitchen
  • Laundry facilities
  • Microwave
  • Seasonal outdoor pool

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Housekeeping (weekly)
  • Laundry facilities

Languages spoken

  • English

Business services

  • 24-hour business center
  • 1 meeting room
  • Computer station
  • Conference space

Outdoors

  • BBQ grill(s)
  • Pool sun loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Braille signage
  • Roll-in shower
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Cribs/infant beds (surcharge)
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

See similar properties

Policies

Check-in

Check-in from 3 PM - 7 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per accommodation, per stay

Children and extra beds

Children are welcome
Kids stay free! Up to 5 children stay free when using existing bedding
Cribs (infant beds) are available for USD 10.0 per night

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 25 per accommodation, per stay
  • Weekly housekeeping provided; fees apply for additional cleaning
  • Crib (infant bed) fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to October
Pool access available from 10 AM to 10 PM

Property is also known as

Mainstay Suites Alcoa
Mainstay Suites Hotel Alcoa
Mainstay Suites Knoxville Airport Hotel
Mainstay Suites Hotel
Mainstay Suites
Mainstay Suites Knoxville
Mainstay Suites Knoxville Airport Hotel
Mainstay Suites Knoxville Airport Alcoa
Mainstay Suites Knoxville Airport Hotel Alcoa

Frequently asked questions

Can I cancel my reservation for free at Mainstay Suites Knoxville Airport and receive a full refund?
Yes, Mainstay Suites Knoxville Airport offers free cancellation on select room rates, because flexibility matters! Please refer to Mainstay Suites Knoxville Airport cancellation policy on our site for more details about any exclusions or requirements.
Does Mainstay Suites Knoxville Airport have a pool?
Yes, this property has a seasonal outdoor pool. Pool access is from 10 AM–10 PM.
Is Mainstay Suites Knoxville Airport pet-friendly?
Yes, pets are allowed at this property. There's a fee of USD 25 per accommodation, per stay.
How much is parking at Mainstay Suites Knoxville Airport?
Self parking is free at this property.
What time is check-in at Mainstay Suites Knoxville Airport?
Check-in is from 3 PM - 7 AM.
What time is check-out at Mainstay Suites Knoxville Airport?
Check-out is at noon.
Does Mainstay Suites Knoxville Airport provide a shuttle to the airport?
Yes, there's a free airport shuttle that runs on request.
Where is Mainstay Suites Knoxville Airport located?
Located in the heart of Alcoa, this hotel is 2.7 mi (4.3 km) from Capitol Theatre and within 6 mi (10 km) of Maryville College and Blount County Historical Museum. Cades Cove Museum and Foothills Mall are also within 6 mi (10 km).
3.9
Good
Rating 5 - Excellent. 102 out of 297 reviews
5 - Excellent 34%
Rating 4 - Good. 109 out of 297 reviews
4 - Good 37%
Rating 3 - Okay. 51 out of 297 reviews
3 - Okay 17%
Rating 2 - Poor. 20 out of 297 reviews
2 - Poor 7%
Rating 1 - Terrible. 15 out of 297 reviews
1 - Terrible 5%

3.9/5

Cleanliness

4.2/5

Staff & service

3.8/5

Amenities

3.7/5

Property conditions & facilities

4/5 Good

Happy face iconLiked: Staff & service, property conditions & facilities, room comfort
Just basic suite ., well worth the money..will stay here again.
Stayed 1 night in Oct 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

3/5 Okay

Traveled with family
Sad face IconDisliked: Cleanliness, property conditions & facilities, room comfort
Terrible but we didn’t get rained on 😐
We checked in everything was fine except the room was slightly dirty and the air was off making the room musty and humid . We had to go down to the front desk to get blankets and sheets for the pull out even tho they knew we had three guests coming. The blanket they gave us for my son was cut across one end and had holes in it (one very large hole) the rooms never cooled off even tho we brought our own fan to help. We had to then go down and ask for toiletries and received different brands of everything we asked for. It is not worth 89.00 plus tax !!!! The only up side is they didn’t steal my phone charger that my son forgot in the room when we checked out.
Stayed 1 night in Aug 2020

5/5 Excellent

Business traveler
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service and they are very friendly.
Stayed 3 nights in Jul 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020

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