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Mainstay Suites Knoxville Airport

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Seasonal outdoor pool, open 10 AM to 10 PM, sun loungers
Seasonal outdoor pool, open 10 AM to 10 PM, sun loungers
Seasonal outdoor pool, open 10 AM to 10 PM, sun loungers
Suite, 1 Queen Bed, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Overview of Mainstay Suites Knoxville Airport

Mainstay Suites Knoxville Airport

2.5 star property

3.9/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet friendly
  • Air conditioning
Map
361 Fountain View Cir, Alcoa, TN, 37701

Explore the area

  • Popular LocationMaryville College5 min drive
  • AirportKnoxville, TN (TYS-McGhee Tyson)5 min drive
  • Popular LocationCapitol Theatre7 min drive
  • Popular LocationBlount County Historical Museum8 min drive

Room options

About this area

Alcoa

In the city center, Mainstay Suites Knoxville Airport is in an area with good airport proximity and shopping. Capitol Theatre and Marble Springs State Historic Site are cultural highlights, and some of the area's attractions include University of Tennessee Gardens and McClung Museum of Natural History & Culture. Looking to enjoy an event or a game while in town? See what's happening at Thompson–Boling Arena or Neyland Stadium. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with mountain biking, ziplining, and rock climbing.

What's nearby

  • Maryville College - 5 min drive
  • Cades Cove Museum - 5 min drive
  • Capitol Theatre - 7 min drive
  • Blount County Historical Museum - 8 min drive
  • Foothills Mall - 9 min drive

Getting around

  • McGhee Tyson Airport (TYS) - 5 min drive

Restaurants

  • McAlister's Deli - 4 min drive
  • Cheddar's - 4 min drive
  • Cracker Barrel Old Country Store - 4 min drive
  • Olive Garden Italian Restaurant - 4 min drive
  • Full Service BBQ - 4 min drive

About this property

Mainstay Suites Knoxville Airport

Hotel in the city center
You can look forward to free full breakfast, dry cleaning/laundry services, and a 24-hour gym at Mainstay Suites Knoxville Airport. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour business center.
Other perks at this hotel include:
  • A seasonal outdoor pool with sun loungers
  • Free self parking
  • Extended parking, an electric car charging station, and a computer station
  • Coffee/tea in the lobby, a 24-hour front desk, and smoke-free premises
  • Guest reviews give good marks for the helpful staff, proximity to the airport, and overall condition
Room features
All guestrooms at Mainstay Suites Knoxville Airport boast thoughtful touches such as air conditioning and separate sitting areas, in addition to amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with premium channels
  • Separate sitting areas, kitchens, and full-sized refrigerators/freezers

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Follows standard cleaning and disinfection practices of Commitment to Clean (Choice)

Safety measures

Masks are required at the property
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Extended parking on site
  • Electric car charging station on site

Food and drink

  • Free full breakfast available 6 AM–9:30 AM on weekdays and 6:00 AM–9:30 AM on weekends
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Seasonal outdoor pool

Family friendly

  • Cribs/infant beds (surcharge)
  • Full-sized refrigerator
  • Kitchen
  • Laundry facilities
  • Microwave
  • Seasonal outdoor pool

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Housekeeping (weekly)
  • Laundry facilities

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Pool sun loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Cribs/infant beds (surcharge)
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

More properties to consider

See similar properties

Policies

Check-in

90% of travelers were happy with check-in
Check-in from 3 PM - 7 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per accommodation, per stay

Children and extra beds

Children are welcome
5 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are available for USD 10.0 per night

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per accommodation, per stay
  • Weekly housekeeping provided; fees apply for additional cleaning
  • Crib (infant bed) fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The seasonal pool will be open from May to October
Pool access available from 10 AM to 10 PM

Property is also known as

Mainstay Suites Alcoa
Mainstay Suites Hotel Alcoa
Mainstay Suites Knoxville Airport Hotel
Mainstay Suites Hotel
Mainstay Suites
Mainstay Suites Knoxville
Mainstay Suites Knoxville Airport Hotel
Mainstay Suites Knoxville Airport Alcoa
Mainstay Suites Knoxville Airport Hotel Alcoa

Frequently asked questions

Does Mainstay Suites Knoxville Airport have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 10 AM–10 PM.

How much does it cost to stay at Mainstay Suites Knoxville Airport?

As of Sep 29, 2022, prices found for a 1-night stay for 2 adults at Mainstay Suites Knoxville Airport on Oct 13, 2022 start from $75.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mainstay Suites Knoxville Airport pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 25 per accommodation, per stay.

How much is parking at Mainstay Suites Knoxville Airport?

Self parking is free at this property.

What time is check-in at Mainstay Suites Knoxville Airport?

Check-in is from 3 PM - 7 AM. Late check-in is available during limited hours.

What time is check-out at Mainstay Suites Knoxville Airport?

Check-out is at 11:00 AM.

Where is Mainstay Suites Knoxville Airport located?

Located in the heart of Alcoa, this hotel is 2.7 mi (4.3 km) from Capitol Theatre and within 6 mi (10 km) of Maryville College and Blount County Historical Museum. Cades Cove Museum and Foothills Mall are also within 6 mi (10 km).

Can I cancel my reservation for free at Mainstay Suites Knoxville Airport and receive a full refund?

Yes, Mainstay Suites Knoxville Airport offers free cancellation on select room rates, because flexibility matters! Please refer to Mainstay Suites Knoxville Airport cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 104 out of 309 reviews
5 - Excellent 34%
Rating 4 - Good. 113 out of 309 reviews
4 - Good 37%
Rating 3 - Okay. 52 out of 309 reviews
3 - Okay 17%
Rating 2 - Poor. 23 out of 309 reviews
2 - Poor 7%
Rating 1 - Terrible. 17 out of 309 reviews
1 - Terrible 6%

3.9/5

Cleanliness

4.2/5

Staff & service

3.6/5

Amenities

3.7/5

Property conditions & facilities

2.9/5

Eco-friendliness

5/5 Excellent

Daniel
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I ok
Stayed 2 nights in Sep 2022

4/5 Good

DAVE
Traveled with partner
Liked: Cleanliness, staff & service, amenities
The property does have onsite laundry facility that does make it more convenient while staying longer than 1 week. There was however an incident where the sprinkler system did go off on a floor below us which did cause the location to be unexpectedly dirty, but we did notice that the room did have an odor which we felt the need to buy Lysol wips and Frebreeze to ensure we felt comfortable. We did notice that the room could be better updated, and found that the bathroom facility needed attention. We did enjoy the proximity to shopping, restaurants and riding areas for motorcycles.
Stayed 14 nights in Sep 2022

1/5 Terrible

Susana
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room smelled like cigarettes. Will not be staying there again.
Stayed 2 nights in Sep 2022

5/5 Excellent

Edward
Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly at home atmosphere
Stayed 1 night in Sep 2022

2/5 Poor

Becky
Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Old, dingy. Did not feel/smell clean. Everywhere smelled like smoke.
Stayed 1 night in Sep 2022

1/5 Terrible

Donald
Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We walked in to filthy carpets in the hallways, smoke in the elevator and weed smell near our room, and a notice under our door of pest spraying to take place the next day. We checked out immediately! The staff person was professional and helpful and let us know the hotel was to be renovated soon. Not soon enough for us.
Stayed 1 night in Aug 2022

2/5 Poor

melissa
Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms had mold. The beds were uncomfortable. My toilet was wobbly.The eggs and sausage were almost gone by 8am for breakfast. They had no intentions of bringing more out, because the warmers were turned off. OJ was also gone. Apple juice tasted fermented like beer. Waffles also had an off taste. We threw everything away. I would not stay here again. Pay a few extra dollars and stay at the Comfort Suites.
Stayed 1 night in Aug 2022

4/5 Good

Roger, Gallatrin
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the room setup with one exception. The bathroom toilet was way to short. It would be good for small children. Texas Roadhouse and O'charlie's were across the street.
Stayed 2 nights in Jul 2022

4/5 Good

Verified traveler
Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay
The front desk staff is very friendly and accommodating for breakfast and check in. At one point of our stay we ran out of towels and needed some from the front desk, no issues there. The room's office furniture/chairs could use some TLC, it was a bit dated and definitely used. Our cable in our room had a snowy picture to it, no big deal, we brought a DVD player to use and that worked out great for us. Having all the kitchen things we needed definitely helped out. The toilet in our room and our parents room was a little low flow-ish, like you needed some substance and multiple flushes just to flush toilet paper. The outdoor security card entrance worked 1-4 times, if that. I know we weren’t the only guests struggling with the key card entrance, another guest called her sister while she was stuck outside with me to let her in. Although the hotel is pet friendly, there are no designated pet areas or such as you would see at other places. Overall our stay was great and no terrible issues to be aware. We would definitely stay there again.
Stayed 3 nights in Nov 2020

4/5 Good

Andy
Liked: Staff & service, property conditions & facilities, room comfort
Just basic suite ., well worth the money..will stay here again.
Stayed 1 night in Oct 2020