5/5 - Excellent
Great community cared about the guest like family



Room 243 smelt of mold, the front desk then offered me room 209, where right before going to bed, i discovered small black bugs, possibly bedbugs, I showed the front desk and they told me they could just change me rooms again, I left the hotel and found alternate lodging.
Reviewed on Feb 19, 2026

Points positifs: La propreté de la chambre et des aires communes, l’espace piscine et jeux d’eau. Points négatifs:Le matelas du divan lit dans la chambre 340 n’est pas acceptable quand on paye quasi 300$ pour une nuit. Le déjeuner servi était très ordinaire.
Reviewed on Feb 11, 2026

17au 18. Hôtel parfait pour moi. Près de tout très propre
Reviewed on Feb 18, 2026

Excellent. Nice location
Reviewed on Feb 15, 2026

Séjour confortable!
Reviewed on Feb 16, 2026

Clean room; Close to transportation and easy walking to places; helpful staff; free laundry
Reviewed on Feb 19, 2026

Sail down the mighty St. Lawrence River past Québec City and appreciate the area’s historic charm. Reigning over this heritage city is a grand building.

Enjoy the collegiate vibe at Laval University as part of your travels around Québec City. Attend a sporting event or simply enjoy the top-notch restaurants while you're in the area.

Explore the waterfront in Québec City with a trip to Quebec Cruise Terminal. Experience the area's great live music and fascinating museums.

Feel the water spray as you walk a few meters above these falls, which are even higher than Canada’s famous Niagara Falls and freeze over in winter.

Learn about the events happening at Quebec City Convention Center during your trip to Québec City. Discover the area's top-notch restaurants and its great live music.

Hit the slopes in Québec City with a visit to Mont Sainte-Anne. Discover the mountain views and spas in this family-friendly area.



Great community cared about the guest like family
If you don't have a car and you need a place with dinner options, find another hotel. The Hotel Cofortel doesn't have its own restaurant, and the options within walking distance are extremely limited (especially for anyone with dietary restrictions)
Although I arrived very late the receptionist was hospitable. Also the walls are very sound-proof - I heard hardly any noise.
It is a commercial area near an airport. Nice but nowhere near as nice and interesting as Quebec City.
No
Terrible, terrible, terrible customer service! One of the worst I've ever experienced of any hotels I've stayed in--and I've stayed in many hotels. They should be ashamed of themselves for treating guests like that!