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"I have stayed at the Hyatt Hotel located at the National Harbor in Maryland on several times in the past 4 years. The reason why I continue to book there is because of the cleanliness, friendliness and helpfulness of the desk staff, restaurant staff, and the housekeeping staff. As a female who often travels alone, I appreciate the fact that a key is needed to use the hotel's elevator, which makes me feel safer. I will continue to stay at this hotel and will refer friends and family to stay here as well."

"Very nice and clean! Room is tech savvy as well, and staff were very kind and accommodating "

"Great service "

"Absolutely wonderful! Very accommodating! Will come back again definitely! "

"We stay at Hotel Heron for one night while visiting Alexandria. The staff were helpful and friendly. The room was spacious and clean, and the beds were really comfortable. We really enjoyed our stay. "

"Nice hotel. It does not have pool however service and cleanliness is top notch . "

"Parking should be free we already paying for the room and everything else plus the dinning are was basically closed all day its only open 3 times a day "

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"Great hotel, clean, close to the interests areas. Hotel staff was friendly and informative, however, we did not interact with staff as we were out and about most of the time. Overall, 5 stars. We will book again in future."