Las Vegas Springs Preserve Tours

So after 20 years of going to Vegas The Rio was one of the few mid level hotel casino I haven't stayed in. So I booked 2 days and right after check in I noticed that the elevators to the Ipanema towers were really slow. So after a few trips up and down I noticed that only 2 of the 6 elevators were working. On a Labor Day weekend this was unacceptable. Several times I noticed around 25 to 30 people all waiting on elevators. That's the first issue. Next I noticed that many of the shops/stores were either closed or out of business. This was all hours of the day. The Starbucks was twice as expensive as a normal one(I get it) and closes really early. Food in general was notably expensive. Of course the resort fee was more than the room....then they tax the resort fee...and then tax the room. Can't make this up. I stayed because I wanted to see if the famous buffet was still going on....and of course it wasn't. To say I was disappointed in my stay there is a tremendous understatement! So the saying goes.......NEVER AGAIN! Rio....you need to do better!