“Struttura positiva in tutto e per tutto . Maia e Alberto ( titolari ) bravissime persone e gran lavoratori . Accoglienza impeccabile ! Suite pulita , comoda . Non è molto grande ma ogni spazio è stato curato bene e una famiglia come noi in 4 siamo stati bene . Piscina top , curata nel minimo dettaglio .
Sicuramente torneremo , ci siamo trovati molto bene ! Posto perfetto per chi vuole relax e staccare la spina per qualche giorno .”
“预定价格278欧,酒店比预定的价格多收了46欧,离店前对此提出疑问,出示写清楚所有价格的预订单并要求退钱,酒店答应我会查询一下并尽快处理。但是退房后在我多次主动询问下,还是没有处理。hotels的客服帮我打电话发邮件联系,也没有回应。服务态度十分消极,非常不好的体验。We were overcharged by €46, and the hotel does not intended to refund the money after I told him the mistake he made.Hotels's custom service helped me to call them ,but no answers.Very terrible experience .Great city, but bad hotel service!!!”
“Wonderful hotel in the heart of Ravenna. Monica and her team treat you like family - the hotel is in an old Renaissance Palace with oak wooden ceilings and beautiful frescos - slightly let down by breakfast which could have more local produce - fresh yoghurt and juices , hams etc - restaurant in the evening cafe style on the street was great with local produce and amazing regional wines oodles of charm and original features.. overall we had a wonderful stay and we thoroughly recommend this……
“Thank you so very much for letting us store our extra luggage on the first floor. We really appreciated the ride to the train station. Thanks for a memorable time:) Kim”
“Tolle Unterkunft, gerne wieder Empfehlung ist aber die Rechnung zu kontrollieren. Und das WLAN war leider nicht sehr gut. Frühstück und Frühstück Service waren sehr gut.”