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"Very friendly staff and convenient to shops"

"The room was clean and the staff was very helpful. Good location, just 10 minutes walk from train station; however, getting to the lobby was a little difficult, i had to go thru the mall to get there. By the way, the mall was right next yo the hotel."

"Great location and modern facilities "

"When we arrived they were very kind. The room was fantastic. All the hotel was very clean. The breakfast was delicious. "

"Great location nice hotel"

"Friendly staff, free parking, good facilities close by"

"Really very good hotel - incredibly quiet given position. Will stay again. Thank you. T"

"From the moment myself, my daughter and mother arrived we totally relaxed, the hotel has a very tranquil feeling, the grounds are beautiful, the staff are professional and friendly. We stayed in the Rokeby Suite which was spacious, tastefully decorated and very comfortable, the attention to detail with the toiletries and the soft fluffy towels in the bathroom gave the feeling of luxury. The breakfast had plenty of choice and was delicious. We thoroughly enjoyed our stay whilst we were visiting The Harry Potter Studios, the only negative was when we checked in the lady behind the desk didn't give us any information about the facilities in the hotel eg the pool or about the times of meals within the hotel, she basically gave us our keys and told us where the room was, it would have been nice to have been a little more forth coming with extra information, instead of us having to enquire ourselves. We would love to come back for a longer visit sometime in the future. "

"Great hotel in fabulous location with amazing views. Loved it so much we booked again."