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"Great breakfast, easy airport transfer."

"Lovely stay with great views staying at one of their signature plus rooms. Breakfast was excellent too."

"Quite basic hotel but does the job"

"Although the hotel is extremely close to the railway station, it’s in an odd area of the centre of town where you have to walk up to it via a car park ramp. There is an access staircase from the other side in town, right next to an door of the Arndale Shopping Centre, but this was a hang out area for lots of young men, playing loud music into the early hours of the morning, and did not feel a safe place to walk through. Once inside, the hotel staff were extremely friendly and welcoming and the hotel itself was kept extremely clean. Breakfast was OK but the cooked items were standard items and although I didn’t eat late on the first morning, did seem like they’d been there for quite a while. I don’t think the mushrooms, very pale in colour, had seen a frying pan. The Greek yogurt, frozen berries, honey and pancakes were a much better option on day 2. I had a single room, which was well proportioned and had all I needed. The problem was that, due to the noise coming from below outside, I had to have the window closed and the room was then too hot. Due to the noisy, unsafe feeling, location of the hotel, and resulting problems associated with this, I’d have to think carefully before starting here again. 10/10 for staff friendliness and helpfulness though throughout my stay. "

"Very nice, good spec, good service, good value. As usual! Loved the “free” upgrade - thank you!"

"It my friends special birthday so this was a treat. Room was lovely. Went to the loo & there was a poo in the loo. The fridge smelt of fish. Complained & was told they will see if they could move us. After an hour sent to reception. They finally moved us, to an updated room. A lovely suite. Go into bathroom to find bin full of the last persons rubbish. The whole point to take my friend there was to take her to the spa. Which wasn’t open until the day we left."

"Great stay very central and clean"

"Good hotel good location!!"

"Broke"