“The room was not properly cleaned. The front entrance door mat was wet, the floor was full of dog hair and grit, there were no towels of any kind, the light near the bathroom was broken, and at this point we questioned if the bed was even clean.
We went to the front desk to ask for towels and the attendant told us they didn’t have any left… and that there wouldn’t be any available until housekeepers were back - which he said would be the next day at 10am, at which point we would be checking……
“The room was not properly cleaned. The front entrance door mat was wet, the floor was full of dog hair and grit, there were no towels of any kind, the light near the bathroom was broken, and at this point we questioned if the bed was even clean.
We went to the front desk to ask for towels and the attendant told us they didn’t have any left… and that there wouldn’t be any available until housekeepers were back - which he said would be the next day at 10am, at which point we would be checking……
Thi Nga