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DoubleTree by Hilton Hotel London Ontario

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Indoor pool
Indoor pool
Room Amenity
Room Amenity

Overview of DoubleTree by Hilton Hotel London Ontario

DoubleTree by Hilton Hotel London Ontario

4.0 star property

4.1/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Business services
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
300 King St, London, ON, N6B1S2

Explore the area

  • Popular LocationLondon Convention Center4 min walk
  • Popular LocationVictoria Park12 min walk
  • Popular LocationHarris Park16 min walk
  • AirportLondon, ON (YXU-London Intl.)13 min drive

Choose dates to view prices

About this area

London

Located in Downtown London neighborhood, DoubleTree by Hilton Hotel London Ontario is connected to the convention center. Travelers eager for a bit of culture can stop by Museum London, while those who have shopping on the agenda may want to visit Covent Garden Market and White Oaks Mall. Looking to enjoy an event or a game while in town? See what's going on at Budweiser Gardens. Spend some time exploring the area's activities, including skiing.
Visit our London travel guideOpens in a new window
Map

What's nearby

  • Citi Plaza Mall - 2 min walk
  • London Convention Center - 4 min walk
  • London Music Hall - 10 min walk
  • Victoria Park - 12 min walk
  • Harris Park - 16 min walk

Getting around

  • London, ON (XDQ-London Train Station) - 6 min walk
  • London, ON (YXU-London Intl.) - 13 min drive

Restaurants

  • Zen Gardens — 4 min walk
  • Armouries Grille — 4 min walk
  • The Morrissey House — 4 min walk
  • Globally Local — 4 min walk
  • Lavish — 5 min walk

About this property

DoubleTree by Hilton Hotel London Ontario

4-star eco-friendly hotel connected to the convention center in Downtown London
Along with an indoor pool, this smoke-free hotel has a snack bar/deli and a 24-hour business center. Other amenities include a conference center, WiFi in public areas, and a business center. All 323 rooms provide free WiFi and free wired Internet, TVs with cable channels, and conveniences like refrigerators and coffee makers. Guests will also find pillowtop beds, MP3 docks, and premium bedding. Housekeeping is available on request.
DoubleTree by Hilton Hotel London Ontario offers 323 accommodations with MP3 docking stations and safes. Pillowtop beds feature down comforters and premium bedding. Televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: WiFi (CAD 15)

Parking and transportation

  • Covered self parking on site (CAD 17.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: CAD 2.5-100.0 for adults and CAD 2.5-100.0 for children

Things to do

  • Indoor pool
  • Shopping

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Languages spoken

  • English
  • French
  • Italian
  • Spanish

Business services

  • 24-hour business center
  • Conference center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • 27-inch TV
  • Cable channels
  • MP3 dock
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

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Pool
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Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Express check-in
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from January 1 2022 to March 1 2022 (dates subject to change):
  • Shuttle services

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children 12 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for CAD 25.00 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between CAD 2.5 and CAD 100.0 for adults, CAD 2.5 and CAD 100.0 for children (approximately)
  • Fee for wireless Internet in public areas: CAD 15 (rates may vary)
  • Covered self parking fee: CAD 17.00 per night (in/out privileges)
  • Rollaway bed fee: CAD 25.00 per night
  • Facilities fee: CAD 2.5 % per accommodation, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton Hotel London Ontario
Hilton London Ontario
London Ontario Hilton
Homewood London
Homewood Suites By Hilton Hotel London
Homewood Suites By Hilton London Ontario
Homewood Suites London
London Homewood Suites
DoubleTree Hilton Hotel London Ontario
DoubleTree Hilton London Ontario
DoubleTree By Hilton Hotel London Ontario
Hilton London Ontario Hotel London
DoubleTree by Hilton Hotel London Ontario Hotel
DoubleTree by Hilton Hotel London Ontario London
DoubleTree by Hilton Hotel London Ontario Hotel London

Frequently asked questions

Overall score and ratings

4.1

Very Good

Rating 5 - Excellent. 413 out of 986 reviews
5 - Excellent 42%
Rating 4 - Good. 367 out of 986 reviews
4 - Good 37%
Rating 3 - Okay. 112 out of 986 reviews
3 - Okay 11%
Rating 2 - Poor. 61 out of 986 reviews
2 - Poor 6%
Rating 1 - Terrible. 33 out of 986 reviews
1 - Terrible 3%

4.3/5

Cleanliness

4.4/5

Staff & service

4.0/5

Amenities

4.0/5

Property conditions & facilities
Write a review

4/5 Good

Liked: Cleanliness, staff & service, amenities
Good location
Stayed 2 nights in Dec 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in easy, room very clean.
Stayed 2 nights in Dec 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The only thing was the food wasn’t good at the coffee bar
Stayed 1 night in Dec 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Lack of kettle, microwave and ceramic coffe cups. TV remote was generic: could not use to connect to HDMI input. Curtains did not close completely.
Stayed 1 night in Dec 2021

1/5 Terrible

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
there was poop smeared on our bar of soap. blood on bedding, hair all over towels and tub.
Stayed 1 night in Dec 2021