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The Carlton Tower Jumeirah

Photo gallery for The Carlton Tower Jumeirah

Primary image
Indoor pool
Indoor pool
Indoor spa tub
Room, Balcony | Terrace/patio

Overview of The Carlton Tower Jumeirah

The Carlton Tower Jumeirah

5-star property

4.9/5 Exceptional

Guests rated this property 5.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Spa
  • Restaurant
Map
On Cadogan Place, London, England, SW1X 9PY

Explore the area

  • Popular LocationHyde Park7 min walk
  • Popular LocationBuckingham Palace18 min walk
  • Popular LocationNatural History Museum19 min walk
  • AirportLondon (LHR-Heathrow)34 min drive

Room options

About this area

London

The Carlton Tower Jumeirah is located in London City Centre, a neighborhood in London, and is near a metro station. Buckingham Palace and Kensington Palace are notable landmarks, and travelers looking to shop may want to visit Sloane Street and Harrods. Looking to enjoy an event or a game? See what's going on at O2 Arena or Wembley Stadium. Guests appreciate the hotel's convenience to public transportation: Knightsbridge Underground Station is 6 minutes by foot and Hyde Park Corner Underground Station is 9 minutes.

What's nearby

  • Sloane Street - 1 min walk
  • Harrods - 4 min walk
  • Hyde Park - 7 min walk
  • Buckingham Palace - 18 min walk
  • Natural History Museum - 19 min walk

Getting around

  • Knightsbridge Underground Station - 6 min walk
  • London Victoria Station - 16 min walk
  • Heathrow Airport (LHR) - 34 min drive

Restaurants

  • Ottolenghi Belgravia - 2 min walk
  • The Star Tavern - 2 min walk
  • Pétrus - 3 min walk
  • Sale E Pepe - 4 min walk
  • The Wilton Arms - 5 min walk

About this property

The Carlton Tower Jumeirah

5-star luxury hotel near Hyde Park
Buckingham Palace is located near The Carlton Tower Jumeirah, which provides a terrace, a coffee shop/cafe, and a hair salon. Indulge in a manicure/pedicure, a massage, and Ayurvedic treatments at the onsite spa. Enjoy a meal at the two onsite restaurants. Aerobics classes and Pilates classes are offered at the health club; The Carlton Tower Jumeirah also has dry cleaning/laundry services, a bar, and a business center. Stay connected with free in-room WiFi, and guests can find other amenities such as babysitting and a steam room.
Other perks at this hotel include:
  • An indoor pool
  • Continental breakfast (surcharge), bike rentals, and 2 outdoor tennis courts
  • Valet parking (surcharge), limo/town car service, and a banquet hall
  • Massage treatment rooms, smoke-free premises, and wedding services
  • Guest reviews speak highly of the helpful staff and location
Room features
All guestrooms at The Carlton Tower Jumeirah have thoughtful touches such as 24-hour room service and air conditioning, as well as amenities like late night room service and free WiFi.
Other conveniences in all rooms include:
  • Childcare services and free infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • Plasma TVs with premium channels
  • Cookware/dishes/utensils, electric kettles, and daily housekeeping

Awards and affiliations

The Carlton Tower Jumeirah is listed in the 2011 Condé Nast Traveler Gold List of the world's best places to stay.

Languages

Arabic, English, French, German, Italian, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of We're Good To Go (UK)
Follows standard cleaning and disinfection practices of Covid 19 Updates (Jumeirah)
Follows industry cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (GBP 55 per day)
  • Valet parking on site (GBP 55 per day)
  • Limited onsite parking
  • Limo/town car service

Food and drink

  • Continental breakfast available for a fee daily 7:00 AM–10:30 AM: GBP 42 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Chinoiserie
  • Club Room

Things to do

  • 2 outdoor tennis courts
  • Aerobics classes
  • Bicycle rentals
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Pilates classes
  • Sauna
  • Spa tub
  • Steam room
  • Tennis
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Free cribs/infant beds
  • Indoor pool
  • In-room child care (surcharge)
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa tub
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Pay movies
  • Plasma TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Turndown service

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Policies

Check-in

91% of travelers were happy with check-in
Check-in from 3:00 PM - midnight

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets stay free
Welcoming dogs only
Up to 18 lbs
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 35.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: GBP 42 per person (approximately)
  • Self parking fee: GBP 55 per day
  • Valet parking fee: GBP 55 per day
  • Rollaway bed fee: GBP 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Carlton Jumeirah
Carlton Jumeirah Tower
Carlton Tower
Carlton Tower Jumeirah
Jumeirah Carlton
Jumeirah Carlton Tower
Jumeirah Carlton Tower Hotel
Jumeirah Carlton Tower Hotel London
Jumeirah Carlton Tower London
Jumeirah Carlton Hotel
Jumeirah Carlton London
Jumeirah Carlton Tower London, England
Jumeirah Carlton Tower
The Carlton Tower Jumeirah Hotel
The Carlton Tower Jumeirah London
The Carlton Tower Jumeirah Hotel London

Frequently asked questions

Does The Carlton Tower Jumeirah have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at The Carlton Tower Jumeirah?

As of Oct 5, 2022, prices found for a 1-night stay for 2 adults at The Carlton Tower Jumeirah on Oct 26, 2022 start from $782.99, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Carlton Tower Jumeirah pet-friendly?

Yes, this hotel allows dogs with a maximum weight of up to 18 lbs per pet.

How much is parking at The Carlton Tower Jumeirah?

Self parking is available for GBP 55 per day. Valet parking is available for GBP 55 per day. Limited spots are available.

What time is check-in at The Carlton Tower Jumeirah?

Check-in is from 3:00 PM - midnight. After-hours check-in is not available.

What time is check-out at The Carlton Tower Jumeirah?

Check-out is at noon.

Where is The Carlton Tower Jumeirah located?

Located in London City Centre, this family-friendly London hotel is within a 5-minute walk of Sloane Street and Harrods. Hyde Park and Buckingham Palace are also within 1 mi (2 km). Knightsbridge Underground Station is 6 minutes by foot and Hyde Park Corner Underground Station is 9 minutes.

Can I cancel my reservation for free at The Carlton Tower Jumeirah and receive a full refund?

Yes, The Carlton Tower Jumeirah offers free cancellation on select room rates, because flexibility matters! Please refer to The Carlton Tower Jumeirah cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.9

Exceptional

Rating 5 - Excellent. 6 out of 7 reviews
5 - Excellent 86%
Rating 4 - Good. 1 out of 7 reviews
4 - Good 14%
Rating 3 - Okay. 0 out of 7 reviews
3 - Okay 0%
Rating 2 - Poor. 0 out of 7 reviews
2 - Poor 0%
Rating 1 - Terrible. 0 out of 7 reviews
1 - Terrible 0%

5.0/5

Cleanliness

4.8/5

Staff & service

5.0/5

Amenities

4.8/5

Property conditions & facilities

4.7/5

Eco-friendliness

5/5 Excellent

yerolomi
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in London
Stayed 3 nights in Feb 2022

5/5 Excellent

yerolomi
Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay again best hotel in London
Stayed 1 night in Jan 2022

5/5 Excellent

Jon
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing property with an amazing team
This is a freshly refurbished property, and they have knocked it out of the park. Service is off the scale. Sadly the steam room and hot tub were out of action, but apart from that they excelled in everything Special mentions to the staff that made the stay so special…Jonathan, Maria, Natalia and ash…these guys went above and beyond The personalised room keys are a nice touch
Stayed 1 night in Jan 2022

5/5 Excellent

yerolomi
Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Best hotel in London nothing else compares to these standards.
Stayed 3 nights in Dec 2021

5/5 Excellent

Jordan
Stayed 1 night in Dec 2021

4/5 Good

Marinda
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2021

5/5 Excellent

Peter
Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2022