Los Alamos Chalets

"Clean room, spectacular location, central and very good customer service. 10 out of 10"

"All staff were very helpful."

"Things they don't tell you. - Only one $$$ restaurant and a $$ sports bar that did have a wide assortment of food but no kid friendly options. - Gym is on the 4th floor. (21years and over) was convinced for most of our trip that they did not have one. However, even if I was aware of it, my 17 year old would not have been allowed in. - And finally, the pool is only 21 and over. My kid was extremely upset that they were not allowed at the pool. Something they had been specifically looking forward to all week. So overall the hotel may allow kids to sleep there, but it is not kid friendly as advertised. My kids are 17 and 10 just for reference."

" Comfortable and clean room, the hotel is very well located, but there's little space for the vehicle and the breakfast is very basic with no place to serve it."

"The staff were amazing and the room was clean and comfortable with excellent air conditioning. We were a little surprised there was no coffee in the lobby in the morning. The pool is great for kids but note there is no lifeguard. Overall the hotel is beautiful and in a fabulous location and very family friendly. "

"I have stayed at the Santa Maria Inn multiple times for business and recently for personal reasons due to a family loss. Based on past positive experiences, I recommended it to my family for a family service. Upon arrival at 2:00 PM, I requested a slightly early check-in but had to wait until 3:00 PM, causing me to be late for the service. Even then, the room was not ready, and I had to return later to check in. I discovered the room had a single king-sized bed instead of the reserved two queen beds. The front desk apologized and offered a rollaway bed, which was not ideal. At midnight, we faced a door issue; the rollaway bed blocked access, and the upper latch was engaged. My keycard didn’t work on the second door. A staff member made new keycards but couldn’t open the door, requiring an engineer’s help at 1:15 AM. Despite the staff’s efforts, the experience was disappointing due to the series of issues, including not being able to check in on time and not receiving the reserved room. "

"Just need window open overalls is soo good"

"Fun stay, food and beverages on site. Close to freeway "

"Clean room, great area to walk around, clean pool with the small playground, good for family "