I want to be clear. Overall, we had a great experience and the staff was really nice. Also, the perks for meal tickets and drink tickets to the bar downstairs were appreciated. However, there were a few things that after the first couple of days were no longer tolerable.
First, the A/C. The unit was positioned on the wall perpendicular to the head of the bed in the room. As such, the dry cool air was blowing directly on my face the entire evening. Normally, this wouldn't be an issue however the A/C pulled all of the moisture from the room and left me with a dry mouth in the morning. Also, there seemed to be some kind of mold or pollen issue in the room as while we were in it both, my now fiance, started coughing pretty hard and were extremely stuffed up until we went outside.
Second, turndown service. We only requested this once during our week-long stay and after we came back we found that they hadn't even replaced the sheets. Just made the bed. There were some small towels replaced but others were left.
I did enjoy my time in Madison and the proximity to the bars and the railroad tracks I was willing to overlook. I don't think I will be staying at this hotel if I come back to Madison in the future and cannot recommend this to others.