Manakin-Sabot Vacations from $474

Everything was great, the staff super helpful and polite. The biggest problem was the random fees, such as if we wanted to exchange towels mid week, or anytime, there would be a charge. There was also very few parking spots by the hotel room. Not enough for the amount of rooms in that area. There were many nights there were many cars lining the driveway into where our room was. They had plenty of parking but it was a distance from most of the rooms. All together a very good experience here. Room was very nice and spacious. Had everything you could need, fridge, washing machine and dryer, oven, dishes, measuring cups and spoons. EVERYTHING. Great room.

We arrived at 10.15 pm due to car problems. Tried to call them to advise of our lateness but all numbers went through to a call centre who did not answer. Everything was closed so there was no food or drink available and the receptionist was unhelpful. There wasn't even bottled water in our room. Vending machines were shown on the map provided but only ice machines were available. Very little information provided about the amenities. Our windows were filthy and there was mould around the basin tap. Squeaky floorboards. Beautiful grounds and views of the river. Overall, very disappointing - a hotel that promises a lot but does not deliver.

I booked this hotel for a one-night stay, and unfortunately, the experience did not meet my expectations, especially considering the price I paid. Upon arrival, the bathroom did not appear to have been properly cleaned. The bathtub was clogged, the water was not draining, and a significant amount of hair came up from the drain. I contacted the front desk, and someone came to the room and stated that the issue had been fixed. However, the following morning, I experienced the exact same problem. The water was still not draining, and the bathtub began filling up while I was trying to shower. I contacted the front desk again, and maintenance came to the room, poured a product into the tub, and advised me to wait approximately 30 minutes before the issue could be addressed. For a one-night stay, having to deal with the same plumbing issue twice was extremely inconvenient. I was unable to take a proper shower during my stay. What was even more disappointing was that I was never offered a room change, an alternative arrangement, or even an apology for the inconvenience. Given the condition of the bathroom, the unresolved maintenance issue, and the lack of appropriate customer service, I do not feel the experience was worth the price I paid.