Bermuda Cheap Vacations

Location was nice and the room was very nicely decorated. Several restaurant options with in walking distance. Only issue we had was the street noise of loud vehicles.

Front desk staff need to learn more about the surrounding restaurants and other options for entertainment.

Rooms are in need of upgrades such as electrical outlets that actually hold on to whatever you plug in. Headboards are peeling. Soap dispenser in shower was empty. AC rattles a lot.

Best thing about the Jefferson is its staff, they have helpfulness and accommodation down to a fine art. Most appreciated amenity is the car service which makes getting to where you're going during your stay as easy as possible. The hotel restaurant was not inspiring, rather limited menu. All in all, though, a great stay in a great city.

The Tranquility pool was open; however, the service counter wasn't open for snacks, water, or drinks on a holiday weekend. It seemed odd.

Location was nice and the room was very nicely decorated. Several restaurant options with in walking distance. Only issue we had was the street noise of loud vehicles.

Location was nice and the room was very nicely decorated. Several restaurant options with in walking distance. Only issue we had was the street noise of loud vehicles.

I booked this hotel for a one-night stay, and unfortunately, the experience did not meet my expectations, especially considering the price I paid. Upon arrival, the bathroom did not appear to have been properly cleaned. The bathtub was clogged, the water was not draining, and a significant amount of hair came up from the drain. I contacted the front desk, and someone came to the room and stated that the issue had been fixed. However, the following morning, I experienced the exact same problem. The water was still not draining, and the bathtub began filling up while I was trying to shower. I contacted the front desk again, and maintenance came to the room, poured a product into the tub, and advised me to wait approximately 30 minutes before the issue could be addressed. For a one-night stay, having to deal with the same plumbing issue twice was extremely inconvenient. I was unable to take a proper shower during my stay. What was even more disappointing was that I was never offered a room change, an alternative arrangement, or even an apology for the inconvenience. Given the condition of the bathroom, the unresolved maintenance issue, and the lack of appropriate customer service, I do not feel the experience was worth the price I paid.