“When I arrived at the hotel in the evening, the front desk was unattended and there was a sign saying, “ front desk will be back in a few minutes.” I waited for about 10 minutes. When the staff member finally returned, I politely mentioned that I had been waiting, but instead of apologizing or being understanding, she became upset and responded in a very rude and disrespectful way.
Her attitude made me feel very uncomfortable and unwelcome. I understand that people can have difficult moments,……
“The front desk staff were super friendly and helpful. The suite was roomy and amenities were very convenient. We enjoyed that there was an AC unit in both he living and bedrooms, the water pressure was perfect, and the nightlight in the bathroom was a plus, the mirror with lights in the bathroom was wonderful, and it was very quiet at night and felt safe. The ONLY downside was the room didnt smell clean upon entering and our towels didnt have a fresh clean smell, and there were some random……