Expedia Verified Review
5 / 5 Excellent
In the five years we have been staying here, this is the first time the property has experienced issues. There were boiler issues resulting in water temperature issues and an alarm (most likely stemming from the same issue). There could have been better communication as the issue was investigated and resolved or temporarily resolved. Due to the issues we received compensated days by the GM, very pleasantly handled in the face of what I'm sure was a hotel full of unsatisfied guests. Lots of changes due to COVID but amenities and housekeeping were still excellent. Will not hesitate to book my next visit home and continue to stay with the team at Homewood Suites.
Homewood Suites by Hilton Hartford Manchester
A verified traveler stayed at Homewood Suites by Hilton Hartford Manchester
Posted 11 days ago