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"I asked for a double queen suite and was given a single queen. There was none to very little hot water to shower. The water was very cold. The trash cans were small and did not have liners in them. "

"Clean room. "

"Clean room, cold air conditioning, but the lobby was disgusting, general area needed heavy cleaning, and "

"Great staff"

"The staff was very great. The couch in the room looked old and dirty. The water was cold. "

"N/A"

"I was woken up at 11:50pm by a barking dog. Went to the front desk to ask if they allowed dogs and they said "no" So i told them well there is a dog barking next door the clerk replied " oh, that, they just went to go get something in the dinning room, ill go tell them" the dog continued to bark till 12:20am. In the morning i went down to the morning clerk to ask the same question, after seeing the dog leave the property cuz i was outside enjoying my coffee. "Do yall allow dogs" she said "no, we are a not a pet friendly hotel" i asked "what about the dog that just left" the clerk replied " oh, i think they just brought him in there" i explained to her what happened, she said "sorry". I asked for management but they didnt get in till 1030am. Spoke with Mayra Becerra and she said to get 25% off one night. She was very short and rude and didnt even apologize for the inconvenience "

"Our stay was pleasant. "

"The staff was very nice. The room was clean and spacious. The location to Global Life Field was close by. "