Find Cheap Hostels in Massapequa

"Ok"

"They didn’t allow me to stay in the hotel, as they had cancelled my booking and took new bookings at higher rates."

"I reserved a king-sized bedroom. Upon check in they said they didn't have any left, that my reservation was only "a request"?!!! My 6'5" husband's feet dangled off the bed, and we had to sleep in separate beds! We had nowhere else to go as it was raining, and we had an event to get to shortly after we arrived. When we returned, we discovered that the television was not hooked up to any network, and we needed more towels. I called the front desk several times from THEIR phone with no answer. I then called the hotel directly from my cell phone and was put on hold for 15-20 minutes. I got dressed to walk down through the awfully smelling hallway (still on hold) to ask the front desk for assistance. Eventually, I was met by the hotel rep. I explained that I was on hold for quite a while, he said I must have dialed the wrong number - my phone clearly read Radisson - Hauppage? Regardless, they did fix the TV and provided fresh towels, it was just unpleasant getting it resolved. Room was clean, and they had a nice lounge area which we did not use, beds were creaky and we did not have a comfortable sleep due to the incorrect room issue. The snack stand was closed each time we were in the lobby. The staff was less than pleasant. I would make sure to call ahead to confirm your room type before heading out!"

"Gave my room out before I could even arrive to the hotel "

"Airport shuttle left hotel promptly and dropped us right at terminal, staff very friendly and helpful."

"Had a great stay!"

"Stayed only one night, hotel has a nice little bar and restaurant, food was good and all needed was available."

"For an airport hotel, it is very well maintained, clean, quiet and comfortable. Will stay again"

"They gave my room away so I had to be downgraded to a worse room. It was at least clean and comfortable which is more than I was expecting for a discount hotel near JFK. Breakfast was below average but good enough for one day."