Find all hotels by Independent in McKee, KY

"Great staff clean rooms nice breakfast"

"Everything was great."

"Bathroom was dirty. No soap or creme rinse in the bottles located in the shower. Told the front desk and the lady shrugged her shoulders. Breakfast was not very good."

"I paid their pre authorization charge (the entire cost of the room) and then didn’t get the money back. They wanted to charge me again for the room and said I’d be getting the original charge back soon. That’s all fine except for the fact that I didn’t have enough to pay for the room a second time. Because of this, I couldn’t pay for my room and it had to be canceled. I just came to meet up with someone in town the next day, but I had to drive four and a half hours back home the same night. It was incredibly inconvenient. I understand it’s a policy, but it’s not a great one."

"Night staff acted really weird to my wife. Wouldn’t give her a card to the room, even though I called and had her name added. Very rude to her. Will never stay here again and I do not recommend anyone stay. "

"They are rude and unprofessional! The place is nasty and run down. The breakfast sucks. The pool and hot tub was needing a good cleaning and good luck on extra towels and rags! They won’t do the laundry because so many was coming and getting new and not reusing the ones in there room which is what they expect you to do. Most good motels have plenty but not this one! We was constantly watched just because we had 5 teenage girls and two of them was actually just coming to hang out. They left and the next morning they was trying to keep my depot just because they accused me of keeping the 2 extra teens over night and we didn’t! She was rude and disrespectful and highly unprofessional. She accused me of having a party there and I didn’t. The people that actually had a party was having pretty heated argument with another person staying there because of his teens was knocking on doors and running off. They was outside our door at 11:30pm the rude receptionist was talking to them and not one time when we opened our door did she apologize for it! She seemed to be completely stressed and not able to handle it at all! Next day we got into it because of her saying I done those things but I actually was seen "

"Would not stay here again. To start, when we I booked, I paid (extra) for a suite with a sofa bed. The room we were given had no sofa bed, it was just a standard room. We made it work, as we were told upon entry, that they were no other room available. We get into to room, it wasn’t awful looking, just a lot of holes in the walls (foreshadowing). We were provided ZERO towels in the room. We called and they brought offered us ONE towel (for 5 people). We checked out the hot tub, had to call for more towels there as well, as there were none….The hot tub was okay until my fiancé got in and there is a giant hole in one of the floor grates, so his leg went right into the hole and came out completely scratched up from the plastic broken cage. The best part was packing up and finding MOUSE DROPPINGS EVERYWHERE. They weren’t there when we arrived, but you could hear them skittering around during the night. Just a terrible experience l, and I cannot imagine staying here with small children! Stay somewhere else if that’s an option!"

"Joel is a great host! He communicates promptly, clearly, and courteously. The cabin is great, very well equipped, great hot tub, and fire pit, cool location. We would highly recommend!"

"Okay"