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Overview of Hotel Grand Chancellor Melbourne

Photo gallery

Featured Image
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Premium bedding, minibar, desk, blackout drapes

Hotel Grand Chancellor Melbourne

4 out of 5

3.9/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Gym
  • Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationOld Melbourne Gaol6 min walk
    Popular LocationPrincess Theatre6 min walk
    Popular LocationState Library of Victoria7 min walk
    AirportMelbourne, VIC (MEL-Tullamarine)26 min drive

Choose dates to view prices

  • Classic Queen Room

    4/5 guest room rating

    Room amenities

    • 301 sq ft
    • Sleeps 3
    • 1 Queen Bed
    More details
  • Premier King Room

    4/5 guest room rating

    Room amenities

    • 430 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Classic King Room

    3.7/5 guest room rating

    Room amenities

    • 301 sq ft
    • Sleeps 3
    • 1 King Bed OR 2 Twin Beds
    More details
  • Superior Queen Room

    4.2/5 guest room rating

    Room amenities

    • 301 sq ft
    • Sleeps 3
    • 1 Queen Bed
    More details
  • Superior King Room

    4/5 guest room rating

    Room amenities

    • 301 sq ft
    • Sleeps 3
    • 1 King Bed OR 2 Twin Beds
    More details

About this area

Melbourne

Located in Melbourne, Hotel Grand Chancellor Melbourne is in the city center and near a metro station. Princess Theatre and Melbourne Central are notable landmarks, and travelers looking to shop may want to visit Bourke Street Mall and Queen Victoria Market. Traveling with kids? Make time for SEA LIFE Melbourne, or check out an event or a game at Melbourne Cricket Ground. Water skiing, windsurfing, and sailing offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours nearby. Guests appreciate the hotel's central location.
Popular Location

What's nearby

  • Old Melbourne Gaol - 6 min walk
  • Princess Theatre - 6 min walk
  • State Library of Victoria - 7 min walk
  • Melbourne Central - 7 min walk
  • Bourke Street Mall - 8 min walk

Getting around

  • Parliament Station - 7 min walk
  • Flinders Street Station - 14 min walk
  • AirportMelbourne Airport (MEL) - 26 min drive

Restaurants

  • Footlights — 1 min walk
  • Encore Cafe and Bar — 1 min walk
View in a map

About this property

Hotel Grand Chancellor Melbourne

Family-friendly Melbourne hotel in Melbourne Central Business District, walk to Princess Theatre
This smoke-free hotel features 2 restaurants, an outdoor pool, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a rooftop terrace are onsite. All 160 rooms offer free WiFi, 24-hour room service, and LCD TVs with satellite channels. Guests will also find minibars, premium bedding, and coffee makers.
Hotel Grand Chancellor Melbourne offers 160 accommodations with minibars and coffee/tea makers. Beds feature premium bedding. LCD televisions come with premium satellite channels and pay movies. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (AUD 30 per day; includes in/out privileges)
  • Limited onsite parking
  • Height restrictions apply for onsite parking
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends: AUD 17 for adults and AUD 12 for children
  • 2 restaurants
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness center
  • Outdoor pool

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • Korean

Business services

  • 6 meeting rooms
  • Business center
  • Computer station
  • Conference center (5382 square feet of space)

Outdoors

  • Pool sun loungers
  • Pool umbrellas
  • Rooftop terrace

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels

Entertainment

  • LCD TV
  • Pay movies
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • In-room massage
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in from 2 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
Guests may be subject to health screenings for COVID-19 at the property.

Renovations and closures

This property is closed from January 11 2021 to December 31 2021 (dates subject to change).
The following facilities or services will be unavailable from December 1 2020 to March 1 2021 (dates subject to change):
  • Dining venue(s)
  • Shuttle services
The following facilities are closed seasonally each year. They will be closed from October 7 to February 28:
  • Bar/Lounge
  • Fitness facilities
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 40.0 per day
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: AUD 17 for adults and AUD 12 for children (approximately)
  • Self parking fee: AUD 30 per day (in/out privileges)
  • Rollaway bed fee: AUD 40.0 per day
  • Credit card charges are subject to a surcharge of 1.2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Grand Chancellor Melbourne
Hotel Grand Chancellor Melbourne
Melbourne Grand Chancellor
Melbourne Grand Chancellor Hotel
Grand Chancellor Hotel Melbourne
Grand Chancellor Melbourne Hotel Melbourne
Chancellor Melbourne Melbourne
Hotel Grand Chancellor Melbourne Hotel
Hotel Grand Chancellor Melbourne Melbourne
Hotel Grand Chancellor Melbourne Hotel Melbourne

Frequently asked questions

Can I cancel my reservation for free at Hotel Grand Chancellor Melbourne and receive a full refund?
Yes, Hotel Grand Chancellor Melbourne offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Grand Chancellor Melbourne cancellation policy on our site for more details about any exclusions or requirements.
Does Hotel Grand Chancellor Melbourne have a pool?
Yes, this property has an outdoor pool.
Is Hotel Grand Chancellor Melbourne pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Grand Chancellor Melbourne?
Self parking is available for AUD 30 per day. Limited spots are available.
What time is check-in at Hotel Grand Chancellor Melbourne?
Check-in is from 2 PM - midnight. Late check-in is available during limited hours.
What time is check-out at Hotel Grand Chancellor Melbourne?
Check-out is at 11 AM.
Where is Hotel Grand Chancellor Melbourne located?
This family-friendly Melbourne hotel is located in the historical district, just steps from Comedy Theatre and Her Majesty's Theatre. Princess Theatre and Melbourne Central are also within 10 minutes. Parliament Station is 7 minutes by foot and Melbourne Central Station is 8 minutes.
3.9
Good
Rating 5 - Excellent. 297 out of 981 reviews
5 - Excellent 30%
Rating 4 - Good. 408 out of 981 reviews
4 - Good 42%
Rating 3 - Okay. 157 out of 981 reviews
3 - Okay 16%
Rating 2 - Poor. 77 out of 981 reviews
2 - Poor 8%
Rating 1 - Terrible. 42 out of 981 reviews
1 - Terrible 4%

4.1/5

Cleanliness

4.2/5

Staff & service

3.7/5

Amenities

3.6/5

Property conditions & facilities

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is so clean and the staff are just excellent.
Stayed 1 night in Dec 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property to stay at, close to everything you want in the city .
Stayed 1 night in Dec 2020

2/5 Poor

Traveled with partner
Happy face iconLiked: Staff & service
Staff really nice and great position for theatres and other city activities. I added the buffet breakfast deal when I booked with Expedia. When arriving at the hotel I has advised they wouldn't be offering the buffet breakfast but instead we could choose 1 item out of the 4 available items off the breakfast room service menu. Extremely disappointing. Expedia and the hotel should not be selling buffet breakfast when it's not going to be offered upon arrival at the hotel. I would have stayed somewhere else if I knew. Other then that our room was nice enough for the price. Bathroom has a stupid window into the room though. I'll never get why hotels to that. Also they don't have a fan in the bathroom. Outside windows need to be upgraded too. You can hear everything happening outside. Overall the value is good for the price I guess but disappointed in being sold a product they had no intention of offering.
Stayed 1 night in Dec 2020

5/5 Excellent

Business traveler
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff and very accommodating, clean rooms and facilities with the best beds. An excellent food selection was available via room service if needed.
Stayed 1 night in Nov 2020

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