Ratings based on 2,844 Verified Reviews

4.0 out of 5
80% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.5 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from England

Great location for theatres and shopping etc.

Posted Mar 20, 2017
Pros: Mostly, the location. Great for local eateries, especially the Chinese Quarter.
Cons: Nothing really, as improvements are obviously being carried out at present.
Location: As previously stated, the Eateries plus superb shopping outlets. Also, the availability of sightseeing trips was amazing, especially the MCG Tour.
Reception Staff went out of their way to accommodate our week at the Grand Chancellor. The Hotel is a tad old fashioned but the rooms are being refurbished and ours was excellent.
4 out of 5
Recommended
for Everyone
by A verified traveler from San Diego

central location. Showing its age. Fair price.

Posted Mar 12, 2017
fair price for a centrally located hotel. Showing its age but upgrades are on going. Rooftop pool a great "plus".
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to facilities I frequented

Posted Mar 11, 2017
Pros: Location and facilities available in Melbourne
Location: Art Gallery, Galleries, Recital Centre, China Town and Melbourne . Retail Precinct, easy to get around
Very good have stayed at Grand Chancellor a number of times when in Melbourne
4 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Central location

Posted Mar 10, 2017
The hotel is in a great location near most things north of the city next to China town. Room was very comfortable and clean. Loved to many power plugs which is normally an issue as a business traveller.
4 out of 5
Recommended
for Everyone
by A verified traveler from Brisbane

Nice

Posted Mar 7, 2017
Great location. Lovely staff. Comfy bed. Looking a little old but still does a good job.
4 out of 5
Recommended
for Everyone
by A verified traveler from brisbane

Great location, very central

Posted Mar 5, 2017
Pros: Location was its best feature.
Was close to everything, a bit tired in parts. Staff were very helpful and happy to answer our questions.
2 out of 5
by A verified traveler from Gold Coast

A DREARY HOTEL IN A GREAT LOCATION

Posted Mar 5, 2017
Pros: SEE ABOVE
Cons: SEE ABOVE
Location: SEE ABOVE
When the staff that greet you seem more like robots on valium, and the room smells of mould and the whole place seems tired and indifferent, you know that this is a place that you would choose for the location and little else. The only redeeming feature of this "Addams Family" hotel were the wonderful bar staff, who injected some sorely needed life and enthusiasm into this dreary joint. We travel a lot, and stay in all types of accomodation and rarely have a negative reflection, but there is something about most aspects of the less-than-Grand Chancellor that is ennui and fatigue, and perhaps the place needs a refurbishment of style and attitude. Despite the location, will not stay there again! SAM
2 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne

Decent hotel, only would stay if for the weekend.

Posted Feb 18, 2017
We got an upgrade to our room, which we were given a description of, in which they made out to be this great room... walked in... average. Small room, Tap handle came flying off when trying to wash hands, shower handle came off also, dirt all over the walls. Not a great view of the city. Would only recommend if you are looking for a place to spend for the weekend in the city IF your only going to be in the room to sleep. Probably wouldn't go again.
4 out of 5
Recommended
for Everyone
by A verified traveler from montreal, canada

Great location

Posted Feb 12, 2017
Pros; Great locatiion, friendly staff, rooftop pool Cons Parking not included 22$/day extra You cant really say they have internet its extremely slow and keeps disconnecting every 2minutes.
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Value for money

Posted Feb 10, 2017
Clean hotel with friendly staff. Pool is fantastic and clean.