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Hotel Grand Chancellor Melbourne

4.0 star property
Family-friendly hotel with 2 restaurants and a fitness center

Choose dates to view prices

Photo gallery for Hotel Grand Chancellor Melbourne

Premier King Room | Premium bedding, desk, blackout drapes, iron/ironing board
Exterior
Reception
Premier King Room | Premium bedding, desk, blackout drapes, iron/ironing board
Superior Queen Room | Premium bedding, desk, blackout drapes, iron/ironing board
Located near Collins Street, Hotel Grand Chancellor Melbourne offers a warm welcome with two on-site restaurants serving local cuisine. Relax in the pool, unwind at the gym or explore nearby Melbourne Central and Queen Victoria Market. With helpful multilingual staff and babysitting available, this upscale family-friendly hotel provides convenience for all ages.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Parking available

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Premier King Room

Premier King Room | Premium bedding, desk, blackout drapes, iron/ironing board

Premier King Room

8.4 out of 10
Very good
(29 reviews)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Premium bedding
Private bathroom
Rainfall showerhead
  • 430 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Queen Room

Classic Queen Room | Premium bedding, desk, blackout drapes, iron/ironing board

Classic Queen Room

9.0 out of 10
Wonderful
(138 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior King Room

Superior King Room | Premium bedding, desk, blackout drapes, iron/ironing board

Superior King Room

7.6 out of 10
Good
(14 reviews)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Premium bedding
Private bathroom
Rainfall showerhead
Hair dryer
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Classic King Room

Classic King Room | Premium bedding, desk, blackout drapes, iron/ironing board

Classic King Room

8.6 out of 10
Excellent
(72 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Queen Room

Superior Queen Room | Premium bedding, desk, blackout drapes, iron/ironing board

Superior Queen Room

8.8 out of 10
Excellent
(17 reviews)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Premium bedding
Private bathroom
Rainfall showerhead
Hair dryer
  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed

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About the neighborhood

In the entertainment district, Hotel Grand Chancellor Melbourne is in Melbourne Central Business District, a walkable area in Melbourne with good shopping. Melbourne Central and Queen Victoria Market are notable landmarks, and travelers looking to shop may want to visit Collins Street and Bourke Street Mall. Traveling with kids? Make time for SEA LIFE Melbourne, or check out an event or a game at Rod Laver Arena. Water skiing, windsurfing, and sailing offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours nearby.
Visit our Melbourne travel guideOpens in a new window
Map
131-137 Lonsdale Street, Melbourne, VIC, 3000

What's nearby

  • Melbourne Central - 5 min walk - 0.3 miles
  • Collins Street - 5 min walk - 0.3 miles
  • Bourke Street Mall - 7 min walk - 0.4 miles
  • Queen Victoria Market - 14 min walk - 0.8 miles
  • Crown Casino - 3 min drive - 1.2 miles

Getting around

  • Parliament Station - 7 min walk
  • Flinders Street Station - 14 min walk
  • Melbourne Airport (MEL) - 27 min drive

Restaurants

  • ‪Heartbreaker - ‬1 min walk
  • ‪Fable - ‬2 min walk
  • ‪Dainty Sichuan Food - ‬1 min walk
  • ‪Seamstress Restaurant & Bar - ‬1 min walk
  • ‪Ohgam Korean BBQ Buffet - ‬1 min walk

About this property

Hotel Grand Chancellor Melbourne

Upscale family-friendly hotel near Melbourne Central
Collins Street and Queen Victoria Market are located near Hotel Grand Chancellor Melbourne, which provides dry cleaning/laundry services, car rentals on site, and a bar. At the two on-site restaurants, enjoy breakfast, dinner, kids' meals, and local cuisine. In addition to a gym and a business center, guests can connect to free in-room WiFi, with speed of 50+ Mbps.
You'll also enjoy the following perks during your stay:
  • Limo/town car service, buffet breakfast (surcharge), and valet parking (surcharge)
  • Babysitting (surcharge), a TV in the lobby, and a computer station
  • Tour/ticket assistance, multilingual staff, and a banquet hall
  • Guest reviews speak highly of the pool, helpful staff, and location
Room features
All 160 rooms include comforts such as 24-hour room service and premium bedding, in addition to perks like free WiFi and air conditioning. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Free toiletries and hair dryers
  • LCD TVs with premium channels
  • Electric kettles, daily housekeeping, and desks

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Secured, uncovered valet parking on site (AUD 40 per day; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Weekday buffet breakfast available 7:00 AM to 10:00 AM for a fee: AUD 34 for adults and AUD 17 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Encore Cafe and Bar
  • Footlights

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • Business center
  • Computer station
  • Conference center (5,382 square feet of space)

Accessibility

  • Elevator

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 1.2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 55 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 34 for adults and AUD 17 for children
  • Uncovered valet parking fee: AUD 40 per day (in/out privileges)
  • Rollaway bed fee: AUD 55 per day
  • Credit card charges are subject to a surcharge of 1.2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Grand Chancellor Melbourne
Hotel Grand Chancellor Melbourne
Melbourne Grand Chancellor
Melbourne Grand Chancellor Hotel
Grand Chancellor Hotel Melbourne
Grand Chancellor Melbourne Hotel Melbourne
Chancellor Melbourne Melbourne
Hotel Grand Chancellor Melbourne Hotel
Hotel Grand Chancellor Melbourne Melbourne
Hotel Grand Chancellor Melbourne Hotel Melbourne

Frequently asked questions

Is Hotel Grand Chancellor Melbourne pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Grand Chancellor Melbourne?

As of Aug 23, 2025, prices found for a 1-night stay for 2 adults at Hotel Grand Chancellor Melbourne on Aug 24, 2025 start from $73.06, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Grand Chancellor Melbourne?

Valet parking is available for AUD 40 per day. Limited spots are available.

What time is check-in at Hotel Grand Chancellor Melbourne?

Check-in start time: 2 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Grand Chancellor Melbourne?

Check-out is at 11 AM.

Where is Hotel Grand Chancellor Melbourne located?

This family-friendly Melbourne hotel is located in the historical district, within a 10-minute walk of QV Centre, Melbourne Central, and Collins Street. Princess Theatre and Bourke Street Mall are also within 10 minutes. Parliament Station is 7 minutes by foot and Melbourne Central Station is 9 minutes.

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Hotel Grand Chancellor Melbourne Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 537 out of 1135 reviews
Rating 8 - Good. 392 out of 1135 reviews
Rating 6 - Okay. 130 out of 1135 reviews
Rating 4 - Poor. 45 out of 1135 reviews
Rating 2 - Terrible. 31 out of 1135 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Close to top end of city and lots of food options
Stayed 3 nights in Aug 2025

8/10 Good

terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
would probably stay again nice staff and good location.
Stayed 1 night in Jul 2025

10/10 Excellent

Bora

Very nice room to stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Jodie

Liked: Cleanliness, staff & service, property conditions & facilities
very sweet staff , at night it’s quiet and peaceful, the breakfast was delicious
Stayed 1 night in Jun 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, lovely staff, lovely breakfast.
Stayed 1 night in Jun 2025

10/10 Excellent

Georgia

Liked: Cleanliness, amenities
Great location and lovely staff!
Stayed 3 nights in Jun 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, included breakfast was yummy. Highly recommended.
Stayed 3 nights in Jul 2025

10/10 Excellent

Maia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, lush yet simple rooms with everything you really need, bathrobes n well modernised bathrooms, yea! Good price for what's really modern & comfy with a nice hint of old world civility~
Stayed 2 nights in Aug 2025

8/10 Good

Colin

Liked: Cleanliness, staff & service
I often stay here so I recommend the property. The renovations is a bit inconvenient but necessary I guess
Stayed 2 nights in Aug 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean, close to everything. Breakfast was great.
Stayed 1 night in Jul 2025

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, great location.
Stayed 7 nights in Jun 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for easy of getting around the CBD either walking or on the tram. Great food options all within walking distance. Only let down on our trip was one elevator was out of service so caused a bit of waiting around. All in all enjoyed our stay.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great hotel. Clean. Friendly staff. Great location for food, shopping and theatre.
Stayed 2 nights in Jul 2025

10/10 Excellent

carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would book again if needing to stay that side of town! Everything was great. Thanks
Stayed 3 nights in Jul 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Great property would definitely stay again.
Stayed 2 nights in May 2025

10/10 Excellent

Matthew

As always friendly staff and clean property
Stayed 2 nights in Jun 2025

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable, staff were lovely
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, comfortable and great location
Stayed 5 nights in May 2025

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean rooms, Close to shopping and friendly staff.
Stayed 1 night in May 2025

10/10 Excellent

Debra

Liked: Amenities, property conditions & facilities
Great city stayover. Quiet acheiver. Comfy beds. Walkable to so much. Just ask if you need anything or have accessibility questions. Good spot for theatre, work or anytime.
Stayed 1 night in Jul 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Great Service
Stayed 3 nights in Jun 2025

8/10 Good

Glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very convenient to the places we needed to be
Stayed 1 night in Apr 2025

10/10 Excellent

HALIDANE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cosy, clean and close to restaurants and shops
Stayed 1 night in May 2025

8/10 Good

Maj

Liked: Staff & service, property conditions & facilities, room comfort
Nice hotel with perfect location in Melbourne city.
Stayed 3 nights in Apr 2025

10/10 Excellent

Sahra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice I would definitely stay again
Stayed 2 nights in Mar 2025