Villas in Merrimack Valley

"We were greet promptly and with a smile by a gentleman when checking in. Room was clean. We have only a few small issues, we were excited to eat at their little dining and bar spot and found it to be an inconvenience because they only had 1 employee running the kitchen and bar all while receiving room orders on top of people coming to be seated, the poor women was overwhelmed an had to shut down early because of to many orders and people in the bar. Another issue we booked for 4 people, the pull out couch didn't have an sheets or blankets on it and there were no extras in the closets or draws so we used some of the blankets on the beds as it was late an didn't bother calling the front desk to wait to get some sent as we just wanted to sleep. Then in the morning we didn't realize it until going to shower we were only provided 3 towels so we had to improvise there as well as one of us used a smaller one to dry off. But other than that it was a great stay an might stay again if in the area as it's close to the shopping malls. "

"Air conditioning heating system loud and ineffective "

"Was not happy with the beeakfast they tell u is free but u have to pay 18dols to sit never again stay there"

"Clean rooms, bathrooms very clean, staff friendly and polite "

"Property was pretty clean, there was a couple of functions going on that night that made for a very busy lobby area, breakfast was 3 out of 5, pool area was small and very crowded. "

"Was convenient to everything "

"Our room was on a floor with a youth hockey team. The young boys ran through the hallways, yelling and screaming, and banged on our door well past 10 pm. We called security twice but they were not able to stop the kids.The hotel allegedly could not move us to another floor despite the fact when we checked in the staff joked with the couple ahead of us saying "Let's make sure you're on a higher floor because there are hockey teams on the lower ones." The same staff member checked us in and did not do that for us. We were unable to get a refund or voucher for another stay because we booked through Expedia.and not the hotel. I will never use Expedia again. "

"The front desk staff was great. But it was pretty gross when asking for different towels when the housekeeper was touching used towels with her bare hands. Also, there are kids and the walls are paper thin and you can hear everything. I think it needs to be better managed of where to put kids where they are not gonna be adults."

"Staff was not friendly they don’t except all forms of payment so make sure you see who they expect "