Severe Lack of Attention to Details
Posted Jun 12, 2016 on Hotels
Hotel staff was friendly and helpful; however hotel felt old and dingy. Town is small and older and most buildings felt this way so this wasn't a huge issue. However, the entire hotel was overpowered in a harsh cleaner scent mixed with an overpowering smell of chlorine (from the pool) that gave multiple family members a headache. Room had a HUGE bathtub, but it was poorly cleaned with other people's hair still on sides of tub and bathroom floor. Shower enclosure in the bathroom was so tiny that it was almost unusable for my hubby and impossible for access to wash children. No view from our room except the roof of the pool enclosure. Sheets were put on king sized bed inside out and the pull out did not have sheets, we had to request them and then walk down to main desk and put them on bed ourselves. Wifi was unreliable with inconsistent connection and slow service. After seeing room, we decided that we did not want to trust cleanliness of complementary breakfast and so we went out to eat.