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Outdoor pool
Outdoor pool
Outdoor pool
Terrace/Patio

Guest reviews

4.1/5 Very Good
1,166 reviews
Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Gym
  • Breakfast Available

Map

Explore the area

Popular LocationPaseo de la Reforma6 min walk
Popular LocationThe Angel of Independence Monument7 min walk
Popular LocationU.S. Embassy8 min walk
AirportMexico City, Distrito Federal (MEX-Mexico City Intl.)20 min drive

Choose dates to view prices

  • Superior Room

    4.1/5 guest room rating

    Room amenities

    • 296 sq ft
    • Sleeps 2
    • 2 Queen Beds OR 1 King Bed
    More detailsSuperior Room
  • Premium Room

    4.2/5 guest room rating

    Room amenities

    • 333 sq ft
    • Sleeps 2
    • 2 Queen Beds OR 1 King Bed
    More detailsPremium Room
  • Premium Room, Terrace

    4.1/5 guest room rating

    Room amenities

    • 344 sq ft
    • Sleeps 2
    • 1 King Bed OR 2 Queen Beds
    More detailsPremium Room, Terrace
  • Junior Suite

    4.3/5 guest room rating

    Room amenities

    • 538 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsJunior Suite
  • Suite

    Room amenities

    • 624 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsSuite
  • Suite, Terrace, View

    3.8/5 guest room rating

    Room amenities

    • 710 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsSuite, Terrace, View
  • Premium Room (Extra Bed 2 adults + 1 child)

    4.6/5 guest room rating

    Room amenities

    • 334 sq ft
    • Sleeps 3
    • 1 King Bed OR 2 Queen Beds
    More detailsPremium Room (Extra Bed 2 adults + 1 child)
  • Premium Room (Extra Bed 3 adults)

    5/5 guest room rating

    Room amenities

    • 334 sq ft
    • Sleeps 3
    • 1 King Bed OR 2 Queen Beds
    More detailsPremium Room (Extra Bed 3 adults)
  • Family Room

    Room amenities

    • Sleeps 3
    • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds
    More detailsFamily Room
  • Superior Room (Extra Bed 2 adults + 1 child)

    4.7/5 guest room rating

    Room amenities

    • 291 sq ft
    • Sleeps 3
    • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds
    More detailsSuperior Room (Extra Bed 2 adults + 1 child)
  • Superior Room (Extra Bed 3 adults)

    Room amenities

    • 291 sq ft
    • Sleeps 3
    • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds
    More detailsSuperior Room (Extra Bed 3 adults)
  • Junior Suite (Extra Bed 2 adults + 1 child)

    Room amenities

    • 538 sq ft
    • Sleeps 3
    • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds
    More detailsJunior Suite (Extra Bed 2 adults + 1 child)
  • Junior Suite (Extra Bed 3 adults)

    Room amenities

    • 538 sq ft
    • Sleeps 3
    • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds
    More detailsJunior Suite (Extra Bed 3 adults)
  • Suite (Extra Bed 2 adults + 1 child)

    Room amenities

    • 624 sq ft
    • Sleeps 3
    • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds
    More detailsSuite (Extra Bed 2 adults + 1 child)
  • Suite (Extra Bed 3 adults)

    Room amenities

    • 624 sq ft
    • Sleeps 3
    • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds
    More detailsSuite (Extra Bed 3 adults)
  • Premium Room, Terrace (Extra Bed 2 adults + 1 child)

    Room amenities

    • 344 sq ft
    • Sleeps 3
    • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds
    More detailsPremium Room, Terrace (Extra Bed 2 adults + 1 child)
  • Premium Room, Terrace (Extra Bed 3 adults)

    Room amenities

    • 344 sq ft
    • Sleeps 3
    • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds
    More detailsPremium Room, Terrace (Extra Bed 3 adults)
  • Suite, Terrace, View (Extra Bed 2 adults + 1 child)

    Room amenities

    • 710 sq ft
    • Sleeps 3
    • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds
    More detailsSuite, Terrace, View (Extra Bed 2 adults + 1 child)
  • Suite, Terrace, View (Extra Bed 3 adults)

    Room amenities

    • 710 sq ft
    • Sleeps 3
    • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds
    More detailsSuite, Terrace, View (Extra Bed 3 adults)

About this area

Mexico City

Located in Mexico City's Zona Rosa neighborhood, NH Collection Mexico City Reforma is in the city center and near the boardwalk. Paseo de la Reforma and The Angel of Independence Monument are notable landmarks, and the area's natural beauty can be seen at Chapultepec Park and Alameda Central. Check out an event or a game at Auditorio Nacional, and consider making time for Parque Zoologico de Chapultepec, a top attraction not to be missed. Our guests appreciate the hotel's location for the sightseeing.

Visit our Mexico City travel guide
Map
Popular Location

What's nearby

  • Paseo de la Reforma - 6 min walk
  • The Angel of Independence Monument - 7 min walk
  • U.S. Embassy - 8 min walk
  • Monument to the Revolution - 7 min drive
  • Museo Nacional de Antropologia - 11 min drive

Getting around

  • Mexico City Buenavista Station - 4 min drive
  • Insurgentes Station - 6 min walk
  • Mexico City Intl. Airport (MEX) - 20 min drive

About this property

NH Collection Mexico City Reforma

Eco-friendly Mexico City hotel in Zona Rosa, walk to Paseo de la Reforma
This smoke-free hotel features a restaurant, an outdoor pool, and a fitness center. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a bar/lounge, a conference center, and valet parking. All 306 rooms feature thoughtful touches like espresso makers and pillow menus, plus free WiFi, free wired Internet, and LCD TVs with cable channels. Guests will also find 24-hour room service, minibars, and premium bedding.
NH Collection Mexico City Reforma offers 306 air-conditioned accommodations with minibars and espresso makers. Beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place
Guest rooms kept vacant for 24 hours between stays

Safety measures

Hand sanitizer provided
Masks and gloves available
Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking: MXN 100 per day
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–11:00 AM on weekdays and 7:00 AM–noon on weekends: MXN 270-667 per person
  • 1 restaurant
  • 1 bar
  • Free daily reception
  • 24-hour room service

Things to do

  • Fitness center
  • Outdoor pool

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 10 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Free rollaway beds
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • Cable channels
  • LCD TV
  • Premium channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in from 3:00 PM - anytime
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs (infant beds)

Property payment types

American ExpressMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between MXN 270 and MXN 667 per person (approximately)
  • Airport shuttle fee: MXN 800 per vehicle (one way)
  • Valet parking fee: MXN 100 per day
  • Late check-out fee: MXN 517

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel NH Mexico City
Nh Hotel Mexico City
Nh Hotels Mexico City
Nh Mexico City Hotel Mexico City
NH Mexico City Reforma
NH Mexico City Reforma Hotel
Reforma Hotel
NH Collection Mexico City Reforma Hotel
Collection Reforma Hotel
NH Collection Mexico City Reforma
Collection Reforma
NH Collection Mexico City Reforma Hotel
NH Collection Mexico City Reforma Mexico City
NH Collection Mexico City Reforma Hotel Mexico City

Frequently asked questions

Can I cancel my reservation for free at NH Collection Mexico City Reforma and receive a full refund?
Yes, NH Collection Mexico City Reforma offers free cancellation on select room rates, because flexibility matters! Please refer to NH Collection Mexico City Reforma cancellation policy on our site for more details about any exclusions or requirements.
Does NH Collection Mexico City Reforma have a pool?
Yes, this property has an outdoor pool.
Is NH Collection Mexico City Reforma pet-friendly?
No, pets are not allowed at this property.
How much is parking at NH Collection Mexico City Reforma?
Valet parking is available for MXN 100 per day.
What time is check-in at this hotel?
Check-in is from 3:00 PM–anytime.
What time is check-out at this property?
Check-out is at noon. Late check-out is available for MXN 517.
Does this hotel provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of MXN 800 per vehicle, one way, applies.
Where is this hotel located?
Located in Zona Rosa, this eco-friendly hotel is within a 10-minute walk of Glorieta de Insurgentes, Paseo de la Reforma, and The Angel of Independence Monument. U.S. Embassy and Reforma 222 are also within 15 minutes. Insurgentes Station is 6 minutes by foot and Sevilla Station is 8 minutes.

Guest reviews

Overall score and ratings for NH Collection Mexico City Reforma

4.1
Very Good
5 - Excellent
489
4 - Good
414
3 - Okay
164
2 - Mediocre
57
1 - Poor
42
4.2
Cleanliness
4.2
Service and Staff
4.0
Amenities
4.0
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended

Nice location, walking distance to restaurants, shops, tourist attractions. Very helpful staff and courteous.

Stayed 2 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Mar 2020

2/5

  • Disliked: Staff & service

Location is ok, but service and cleanliness not to good.

Stayed 4 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everybody at the hotel was kind and service is top quality

Stayed 7 nights in Mar 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 4 nights in Mar 2020