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Krystal Grand Suites Insurgentes

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In-room safe, individually furnished, desk, laptop workspace
Junior Suite, 2 Double Beds | In-room safe, individually furnished, desk, laptop workspace
Junior Suite, 2 Double Beds | Living area | 40-inch flat-screen TV with cable channels, TV
In-room safe, individually furnished, desk, laptop workspace
Junior Suite, 1 King Bed | Living area | 40-inch flat-screen TV with cable channels, TV

Overview of Krystal Grand Suites Insurgentes

VIP Access

Krystal Grand Suites Insurgentes

4.0 star property

4.4/5 Excellent

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Kitchen
  • Gym
Map
Insurgentes Sur #1991, Col Guadalupe Inn Del Alvaro Obregon, Mexico City, CDMX, 1020

Explore the area

  • Popular LocationSan Jacinto Plaza14 min walk
  • Popular LocationMuseo Casa Estudio Diego Rivera y Frida Kahlo18 min walk
  • Popular LocationCentro Coyoacan9 min drive
  • AirportMexico City (MEX-Mexico City Intl.)13 min drive

Room options

About this area

Mexico City

Located in Mexico City, Krystal Grand Suites Insurgentes is in the city center. Travelers eager for a bit of culture can stop by Frida Kahlo House Museum, while those who have shopping on the agenda may want to visit Centro Coyoacan and Manacar Tower. Looking to enjoy an event or a game? See what's going on at Estadio Azteca or Autódromo Hermanos Rodríguez.

What's nearby

  • San Jacinto Plaza - 14 min walk
  • Museo Casa Estudio Diego Rivera y Frida Kahlo - 18 min walk
  • Centro Coyoacan - 9 min drive
  • Frida Kahlo House Museum - 12 min drive
  • Manacar Tower - 13 min drive

Getting around

  • Mexico City Buenavista Station - 11 min drive
  • Miguel Angel de Quevedo Station - 14 min walk
  • Benito Juarez International Airport (MEX) - 13 min drive

Restaurants

  • Hunan - 3 min walk
  • El Rincón de la Lechuza - 4 min walk
  • 50 Friends - 6 min walk
  • Puerto Madero - 6 min walk
  • Bistrot Mosaico - 6 min walk

About this property

Krystal Grand Suites Insurgentes

4-star hotel in Alvaro Obregon, rejuvenated in 2017
Take advantage of a roundtrip airport shuttle, a terrace, and dry cleaning/laundry services at Krystal Grand Suites Insurgentes. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a 24-hour gym.
Other perks include:
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge), and 3 meeting rooms
  • Coffee/tea in the lobby, ATM/banking services, and tour/ticket assistance
  • Smoke-free premises, luggage storage, and an elevator
  • Guest reviews say great things about the helpful staff and location
Room features
All 150 individually furnished rooms offer comforts such as 24-hour room service and laptop-compatible safes, in addition to perks like laptop-friendly workspaces and air conditioning. Guest reviews highly rate the spacious rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • 40-inch flat-screen TVs with cable channels
  • Kitchenettes, mini fridges, and microwaves

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
On-site PCR COVID-19 testing is available for a MXN 1392 fee, and antigen/rapid COVID-19 testing is available for a MXN 812 fee; reservations required for on-site testing
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered valet parking on site (MXN 185 per night)
  • Wheelchair-accessible parking and van parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7 AM–noon: MXN 265 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center

Family friendly

  • Kitchenette
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business center
  • Conference space (70 square feet)
  • Coworking space
  • Meeting rooms - 3

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • In-room accessibility (select rooms)
  • Portable shower seat
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Renovated entire property - September 2017
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Free bottled water
  • Kitchenette
  • Microwave
  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 12:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
The antigen departure testing fee for COVID-19 is waived for US citizens (up to 2 guests per booking) staying 3 nights or more.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 600 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 per room (up to 33 lbs)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: MXN 265 per person (approximately)
  • Airport shuttle fee: MXN 350 per vehicle (one-way)
  • Covered valet parking fee: MXN 185 per night
  • Pet fee: MXN 600 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Krystal Grand Insurgentes Sur Hotel Mexico City
Krystal Grand Insurgentes Sur Hotel
Krystal Grand Insurgentes Sur Mexico City
Krystal Insurgentes Sur Hotel
Krystal Suites Insurgentes
Krystal Grand Insurgentes Sur
Krystal Grand Suites Insurgentes Hotel
Krystal Grand Suites Insurgentes Mexico City
Krystal Grand Suites Insurgentes Hotel Mexico City

Frequently asked questions

Is Krystal Grand Suites Insurgentes pet-friendly?

Yes, Krystal Grand Suites Insurgentes allows cats and dogs (limit 2 per room) with a maximum weight of up to 33 lbs per pet. There's a fee of MXN 600 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Krystal Grand Suites Insurgentes?

As of Dec 7, 2022, prices found for a 1-night stay for 2 adults at Krystal Grand Suites Insurgentes on Jan 6, 2023 start from $75.83, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Krystal Grand Suites Insurgentes?

Valet parking is available for MXN 185 per night.

What time is check-in at Krystal Grand Suites Insurgentes?

Check-in is from 3:00 PM - 12:30 AM. Late check-in is available during limited hours.

What time is check-out at Krystal Grand Suites Insurgentes?

Check-out is at noon.

Does Krystal Grand Suites Insurgentes provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 350 per vehicle applies.

Where is Krystal Grand Suites Insurgentes located?

Located in Alvaro Obregon, this hotel is within 2 mi (3 km) of Manacar Tower, Centro Coyoacan, and Frida Kahlo House Museum. World Trade Center Mexico City and Pepsi Center are also within 6 mi (10 km). Miguel Angel de Quevedo Station is 14 minutes by foot and Viveros Station is 16 minutes.

Can I cancel my reservation for free at Krystal Grand Suites Insurgentes and receive a full refund?

Yes, Krystal Grand Suites Insurgentes offers free cancellation on select room rates, because flexibility matters! Please refer to Krystal Grand Suites Insurgentes cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 640 out of 1002 reviews" "
" "5 - Excellent 64%
Rating 4 - Good. 221 out of 1002 reviews" "
" "4 - Good 22%
Rating 3 - Okay. 76 out of 1002 reviews" "
" "3 - Okay 8%
Rating 2 - Poor. 37 out of 1002 reviews" "
" "2 - Poor 4%
Rating 1 - Terrible. 28 out of 1002 reviews" "
" "1 - Terrible 3%

4.6/5

Cleanliness

4.4/5

Staff & service

4.3/5

Amenities

4.5/5

Property conditions & facilities

4.4/5

Eco-friendliness

5/5 Excellent

Norbe
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service

5/5 Excellent

Montserrat Martinez
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the rooms have very good taste, spacious, comfortable
Stayed 1 night in Dec 2022

4/5 Good

Carlo jair
Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Es un buen hotel sin embargo el personal no es muy amanle y el descuento en alimentos no me lo aplicaron
Stayed 4 nights in Nov 2022

5/5 Excellent

Rosalba
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff accommodating, clean room I will recommend stay in this hotel
Stayed 5 nights in Nov 2022

5/5 Excellent

Summer
Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The restaurant and coffee shop were closed when we were there. There were plenty of walkable options in the area. The staff was very helpful and the location was fantastic!
Stayed 4 nights in Nov 2022

5/5 Excellent

Lisa
Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is amazing. The staff were so welcoming. The hotel was always clean and our room always was clean and tidy. Only complaint was that the downstairs lobby didn’t have much food options for after hour eats. But room service was available.
Stayed 5 nights in Nov 2022

5/5 Excellent

Katina, Green Cove Springs
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No real complaints. The stay was comfortable and clean, and great service. I would definitely stay there again.

5/5 Excellent

Erick
Traveled with family
Liked: Cleanliness, staff & service
Coffee maker and refrigerator didnt work and sometimes no hot water

5/5 Excellent

Giovanni, Chicago
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo excelente, el staff fue siempre muy amable, las instalaciones se ven nuevas y muy limpias, todo nos gusto mucho, solamente podriamos decir que se podria mejorar las almohadas que no estaban muy comodas. Todo lo demas no cambiariamos nada !

5/5 Excellent

Rose
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything good
Stayed 4 nights in Oct 2022