Very professional staff, bit crowded at breakfast, not much space, but we'll laid out, attentive staff. Please put better warnings on waffle makers as I saw 3 kids burn themselves in separate incidents
Comment from Hotel Management
Oct 20, 2016 by Chris, Hotel Management
Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Homewood Suites by Hilton Miami Airport- Blue Lagoon.
As a guest, we see that there is room for improvement based on your feedback regarding our breakfast. We will look into options for better warnings for the waffle maker.
Once again, please accept our apology for not meeting your expectations during your stay. As we strive to deliver a flawless guest experience, we would love to invite you back to show you our desired intention to improve.