Mandarin Oriental, Miami

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Beach
Outdoor pool
Outdoor pool
Outdoor pool

Overview of Mandarin Oriental, Miami

Mandarin Oriental, Miami

5.0 star property

4.6/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Pet friendly
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
500 Brickell Key Dr, Miami, FL, 33131

Explore the area

  • Popular LocationBrickell City Centre14 min walk
  • Popular LocationJames L. Knight Center17 min walk
  • Popular LocationBayfront Park4 min drive
  • AirportMiami, FL (MIA-Miami Intl.)15 min drive

Choose dates to view prices

About this area

Miami

Mandarin Oriental, Miami is located in Downtown Miami, a neighborhood in Miami, and is in the city center and on the waterfront. Travelers eager for a bit of culture can stop by Vizcaya Museum and Gardens, while those who have shopping on the agenda may want to visit Lincoln Road Mall and Miracle Mile. Looking to enjoy an event or a game while in town? See what's going on at FTX Arena. Discover the area's water adventures with kayaking, water skiing, and parasailing nearby, or enjoy the great outdoors with ecotours.

What's nearby

  • Brickell City Centre - 14 min walk
  • James L. Knight Center - 17 min walk
  • Downtown Miami Shopping District - 3 min drive
  • Bayfront Park - 4 min drive
  • Island Queen Cruises - 5 min drive

Getting around

  • Miami Airport Station - 11 min drive
  • Eighth Street Metromover Station - 11 min walk
  • Miami International Airport (MIA) - 15 min drive

Restaurants

  • La Mar by Gaston Acurio — 1 min walk
  • MO Bar + Lounge — 1 min walk
  • NAOE — 4 min walk
  • La Mar by Gaston Acurio — 4 min walk
  • Truluck's Restaurant — 10 min walk

About this property

Mandarin Oriental, Miami

5-star luxury hotel near Brickell City Centre
Close to Bayfront Park and Bayside Marketplace, Mandarin Oriental, Miami provides a poolside bar, a terrace, and shopping on site. This hotel offers a romantic atmosphere with amenities such as a hot tub, couples spa treatments, and ocean-view dining. Treat yourself to a Thai massage, a body treatment, or aromatherapy at Mandarin Oriental Spa , the onsite spa. La Mar by Gaston Acurio, the onsite Peruvian cuisine restaurant, features brunch. Yoga classes and Pilates classes are offered at the 24-hour gym; Mandarin Oriental, Miami also has dry cleaning/laundry services, car rentals on site, and 4 bars. Stay connected with in-room WiFi (surcharge), and guests can find other amenities such as a business center and babysitting/childcare.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Buffet breakfast (surcharge), valet parking (surcharge), and an electric car charging station
  • Massage treatment rooms, an elevator, and free newspapers
  • A front desk safe, wedding services, and tour/ticket assistance
  • Guest reviews give top marks for the helpful staff and location
Room features
All 326 rooms include comforts such as 24-hour room service and premium bedding, in addition to perks like air conditioning and bathrobes.
Other conveniences in all rooms include:
  • Bathrooms with designer toiletries and separate tubs/showers
  • 50-inch LCD TVs with premium channels
  • Balconies, free infant beds, and daily housekeeping

Awards and affiliations

Mandarin Oriental, Miami is listed in the 2021 Travel + Leisure 500.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 15), Wired Internet (surcharge)
  • Available in some public areas: WiFi (USD 15 per night)

Parking and transportation

  • Secured covered valet parking on site (USD 48.00 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–11 AM: USD 33 per person
  • 1 restaurant
  • 4 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Full-service spa
  • Outdoor pool
  • Pilates classes
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Yoga classes

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Dutch
  • English
  • French
  • German
  • Spanish

Business services

  • Business center
  • Meeting room

Outdoors

  • Terrace

Spa

  • 18 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Towels

Entertainment

  • 50-inch LCD TV
  • Cable channels
  • iPod dock
  • Premium channels

Food and drink

  • Minibar

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Guidebooks/recommendations
  • In-room massage
  • Iron/ironing board
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Parcel deliveries will be accepted only for guests in house or checking in on the day of receipt; guests are allowed up to 2 packages. The property will charge an additional fee for each additional package. Any deliveries received before or after a guest's stay will be returned. The hotel cannot be held responsible for lost or damaged goods.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 250 per pet, per stay, plus a deposit of USD 250.00 per stay
1 per room (up to 30 lbs)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for USD 50.0 per day
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 33 per person (approximately)
  • Fee for in-room wireless Internet: USD 15 (rates may vary)
  • Fee for in-room wired Internet: USD 15 (rates may vary)
  • Fee for wireless Internet in public areas: USD 15 per night (rates may vary)
  • Covered valet parking fee: USD 48.00 per night (in/out privileges)
  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 250 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the health club, fitness facility, or spa tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Mandarin Oriental Miami Hotel
Mandarin Oriental Hotel Miami
Mandarin Oriental Miami
Miami Mandarin Oriental
Mandarin Miami
Mandarin Oriental, Miami Hotel Miami
Mandarin Oriental
Mandarin Miami
Miami Hotel Miami
Mandarin Oriental
Miami Mandarin Oriental
Mandarin Oriental Hotel Miami
Mandarin Oriental, Miami Hotel
Mandarin Oriental, Miami Miami
Mandarin Oriental, Miami Hotel Miami

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 747 out of 990 reviews
5 - Excellent 75%
Rating 4 - Good. 147 out of 990 reviews
4 - Good 15%
Rating 3 - Okay. 64 out of 990 reviews
3 - Okay 6%
Rating 2 - Poor. 17 out of 990 reviews
2 - Poor 2%
Rating 1 - Terrible. 15 out of 990 reviews
1 - Terrible 2%

4.8/5

Cleanliness

4.7/5

Staff & service

4.6/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Mandarin is Everything….. meaning you get what you pay for. If you love an overall great place to stay you will not be disappointed here. Top notch customer service, great beds( important) outstanding drinks(spicy mamba) and food excellent ! Location beyond great in Brickell walking distance to coffee, food and shopping. It’s worth every coin they ask for !!! No riff raft grown and sexy vibes every stay…
Stayed 2 nights in Jan 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time here. No regrets!! The private beach is wonderful and the staff is second to none. See you next year.
Stayed 4 nights in Dec 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Mandorin was an experience. The level of customer service is unmatched. From the front desk to the bartender everyone is so nice @ accommodating The hotel itself is the first on the island it sits on. The property is beautiful we spent most of our time by the pool and beach area. The bar is very lively on the weekend & the restaurant too. Everything was perfect if you can try the spa it’s so relaxing.
Stayed 2 nights in Dec 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
ThisHotel is situated in a unique area of the Bay , 360° beautiful angles ,, staff is respectful and attentive, Rooms are beautiful,plus you get Royalty treatment, Food are Excellent .
Stayed 1 night in Nov 2021

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was 5 stars, the spa was 3 stars due to service.
Stayed 2 nights in Nov 2021