莫克湖

I was staying for 2 nights , the secobd night , There were some problems. 1:The light bulbs were flickering randomly in the living room, need to turn off and on for few times. 2 : I wanted to take a bath, but I wasn't sure if the blue bottle is for the bath. The receptionist came to see it, but he was not very sure as well and told me better not to use it, so i couldn't take a bath , and the next day , when I checked out , they told me oh yes it's for bath :( Feel very disappointed about that, their stuff need to be trained properly. 3: when I was in a shower , the water wasn't hot , it was warm and getting colder and colder , I could only finished the shower quickly, basically I finished my shower in cold-warm water. It was a cold night. And when we called the receptionist ,he apologized for that and couldn't do anything for us ,only can respond to the maintenance team on the next day. It was a very bad experience for the last night , especially for this high-grade hotel , NZD$920 for a night , I think it didn't worth it ,facilitates need to be upgarde

早餐一般，外面有其他更好。客房比我们3年前残旧需要翻新。但今次我们二楼受顶楼的声浪影响晚上睡眠不足所以扣分。

Beautiful property, enjoyed the heated floor in bathroom, the remote controlled toilet , fabulous views, spa was divine , fire places inside and out , so lovely. Staff were attentive except for one thing ! Couldn’t get our washing done , ended up washing my clothes and drying them thanks to the heated bathroom floor Food was lovely ; delicious scrumptious breakfasts & in room dinners were good (just average size dinner) Parking wasn’t valet as I’m sure i saw on the hotel preview but that’s ok