This hotel has amazing reviews which was my main reason to pick this resort. Biggest mistake I ever chose. Firstly, most of the staff has an attitude, they look miserable and annoyed when you ask for something. They had NO room service, the restaurant is super far, so much walking. The food isn’t good, not many options. Pool closes super early, their liquor isn’t real liquor. You have to make a reservation for everything including the gym. Everyone we spoke to on our excursions from different hotels said the complete opposite about their hotels. They all had room service & amazing food, great staff & so much to do.