Ratings based on 76 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
95% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from NY

Solid 3 rating.

Posted Aug 20, 2015
Pros: Staff, location, breakfast.
Cons: Mattresses and noise
Location: Baseball stadium is close. Shopping and restaurants very close also.
Bed was not very comfortable. Could have used a mattress pad or something. Not sure who was on the floor above me but they must have had very heavy feet. The staff were very friendly and helpful and the breakfast was nice.
Comment from EPC
Aug 25, 2015 by Heather E, EPC
Thank you for taking the time to review our hotel. We appreciate your feedback. We are glad to hear that our staff took good care of you and that you enjoyed our complimentary hot breakfast. We hope to see you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from Newark, New Jersey

Nice hotel

Posted Aug 16, 2015
The hotel was great. The only complains was the hot tub was not working, the pool stayed dirty n could've had a better selection of breakfast
Comment from EPC
Aug 25, 2015 by Heather E, EPC
Thank you for taking the time to review our hotel. We are sorry to hear that your stay did not completely meet your expectations. We look forward to having the chance to better serve you when your travels bring you back to Scranton.
4 out of 5
Recommended
for Everyone
by A verified traveler from Pleasant Valley, NY

Very clean, nice and new

Posted Aug 5, 2015
This hotel is extremely clean and well maintained. The only complaint I had was that there were no pool towels which was not a big deal and the picture on the TV in one of the bedrooms was fuzzy. Other than that, the staff was accommodating, the room was extremely clean and well stocked. The pool area was very clean. All in all, a GREAT hotel!
Comment from Hotel Management
Aug 8, 2015 by Heather E, Hotel Management
Thank you for taking the time to tell others about your stay. We are delighted to hear that you found our facility to be clean and well maintained. We look forward to seeing you again soon!
2 out of 5
Recommended
for Everyone
by A verified traveler from New York

Posted Jul 16, 2015
Cons: More attention to detail
The room bathroom seemed dirty, the fridge was noisy, and there were ants in the conference room. There was no soap in the bathroom near the conference room.
Comment from Hotel Management
Jul 27, 2015 by Heather , Hotel Management
We are sorry to hear that your stay did not meet your - or our own expectations. We have brought your comments to the attention of our team members to ensure this was an isolated issue. We hope to have the chance at better serving you when your travels bring you back to Scranton.
3 out of 5
Recommended
for Personal Event
by Colleen from Bethesda, MD

Not up to Marriott standards.

Posted Apr 24, 2015 on Hotels
One-night stay for an event in Scranton. A group of guests on my floor were extremely loud and inconsiderate (having a party in the hallway), and the front desk accommodated my request to be moved to a different room. Unfortunately, the new room was dirty -- there was visible dirt on top of the toilet and there were black hairs in the shower. I didn't want to switch rooms again, so I just dealt with it. On the plus side, the bed was extremely comfortable, and my new floor was quiet.
Comment from Hotel Management
Jul 7, 2015 by Heather, Hotel Management
We are very sorry to hear that your recent stay did not meet your expectations. We hope to have the chance at providing you with a better experience when your travels bring you back to Moosic.
4 out of 5
Recommended
for Families
by A verified traveler

Pet friendly

Posted Apr 1, 2015 on Hotels
we stayed here for a family get-together and it was very convenient to shopping, bowling and dining. The staff was helpful, allowing us to use the dining room for a pizza party, and the fact the hotel was pet friendly added to its allure.
Comment from Hotel Management
Apr 28, 2015 by Heather, Hotel Management
We are glad to hear that your family enjoyed your time with us. We look forward to seeing you again soon!
1 out of 5
Recommended
for Getaway With Friends
by Christopher

This traveler left a rating score only Posted Mar 8, 2015 on Hotels
5 out of 5
Recommended
for Families
by Margaret from Chads Ford

First trip to mountains.

Posted Jan 22, 2015 on Hotels
3 female adults and 4 children in 2 rooms, we felt very safe. Went to nearby restaurants which were close by and enjoyed everything about the experience. We were equally impressed with how close we were to the ski resort. Easy to get to from New Jersey and southern Chester County. We cannot thank you enough for this fun filled weekend.
Comment from Hotel Management
Jan 27, 2015 by Heather, Hotel Management
Margaret, We are delighted to hear that you and your family had a great stay. Our close location to nearby shopping, restaurants and the ski resort is definitely convenient when traveling. We hope to see you again soon on your future travels to the Scranton area!
5 out of 5
Recommended
for Families
by Margaret from Oxford, PA

First trip in winter to the mountains.

Posted Jan 21, 2015 on Hotels
Overall we had a great stay. I mistakenly booked a studio instead of suite but our stay was comfortable. We loved the mountain views, the closeness to great restaurants, and ease to travel to. Had a wonderful time snow tubing on Montage Mountain. We all wanted to stay longer, and plan to return again.
Comment from Hotel Management
Jan 27, 2015 by Heather, Hotel Management
Margaret, We are delighted to hear that you and your family had a great stay. Our convenient location and beautiful mountainous views are definitely a plus! We look forward to seeing you again on your next ski trip to Montage Mountain.
4 out of 5
Recommended
for Everyone
by A verified traveler

Pets were welcomed.

Posted Jan 11, 2015
I needed to find a hotel in the Scranton area for 1 night where pets were welcomed. I liked the price of the room and the fact it was a quite area especially since it was New Years eve.
Comment from Hotel Management
Jan 14, 2015 by Heather, Hotel Management
Thank you for taking the time to review our hotel. We are pleased that you enjoyed our pet friendly property and quiet but convenient location. We hope to have the chance at hosting you again when your travels bring you through our area.