Ratings based on 106 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
96% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
Recommended
for Couples
by Norma

This traveler left a rating score only Posted Nov 2, 2015 on Hotels
4 out of 5
Recommended
for Families
by felix from new york

dorm style hotel

Posted Oct 28, 2015 on Hotels
One night stay with family. Room was small. Some furniture had worn spots, really seen better days. Breakfast time, dining area was dirty. Cereal, bread crumbs etc on floor left by a group of guests and no one bothered to clean area. Ni attendant on hand. Overall nice hotel, but rooms could be larger as this reminded me of Manhattan studio apts
Comment from Hotel Management
Oct 30, 2015 by Heather, Hotel Management
Thank you for taking the time to review our hotel. We see that there is room for improvement based on your comments. We appreciate your feedback and look forward to seeing you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 22, 2015
Pros: Friendly staff and clean room!
Cons: Get the hot tub working!
This is the second time we have stayed here and the hotel experience is really good. Room was very clean,good breakfast choices and very friendly staff. The only negative is the hot tub didn't work.
Comment from Hotel Management
Oct 26, 2015 by Heather E., Hotel Management
We are so glad to hear that you enjoyed our friendly staff, clean suites and plentiful breakfast. We appreciate your repeat business and look forward to seeing you again!
2 out of 5
Recommended
for Students
by A verified traveler from Milford, PA

Posted Oct 17, 2015
Dirty dishes, microwave, blood stained towels, moldy dishwasher and unwashed glasses put back in cabinet. Best way to celebrate your wedding anniversary!!!!
Comment from Hotel Management
Oct 26, 2015 by Heather E., Hotel Management
As cleanliness is a key priority of our hotel, it seems as though we have unfortunately fallen short of our goal during your recent stay. Your comments have been shared with our housekeeping department in an effort to improve our service. We hope to have the chance at better serving you when your travels bring you back to Scranton.
4 out of 5
Recommended
for Families
by Stephanie from Denver

Loved this place!

Posted Oct 15, 2015 on Hotels
This hotel was very accommodating. The staff was friendly and helpful. The room was very clean and a nice size. The kitchen was very nice to have and was stocked with whatever basics you need. The grounds were very clean and we loved the fire pit out front with a nice sitting area to relax. The only two complaints I had were the packs of salt and pepper instead of shakers. (if you cook a lot while you are there it isnt very convenient) and the hot tub was not more than a cook temperature our whole stay.
Comment from Hotel Management
Oct 27, 2015 by Heather, Hotel Management
Dear Stephanie, We are delighted to hear that you enjoyed our friendly staff and clean, spacious suites. We appreciate your comments and look forward to making those small improvements and seeing you again in the future.
1 out of 5
Recommended
for Families
by Srinivas

Very bad Hotel

Posted Oct 14, 2015 on Hotels
Horrible, I will actually call hotels.Com and lodge a complaint. This Hotel was BAD. I have couple of pictures to illustrate this.
Comment from Hotel Management
Oct 30, 2015 by Heather, Hotel Management
We are very sorry to hear that we did not meet your expectations during your recent stay. We hope to have the chance to better your experience when your travels bring you back to Scranton.
3 out of 5
Recommended
for Couples
by Taneisha from New york

Awesome stay

Posted Oct 14, 2015 on Hotels
The only issue I have is that after leaving the pool my legs were itching
Comment from Hotel Management
Oct 26, 2015 by Heather, Hotel Management
We are glad to hear that you had an awesome stay. See you again soon!
5 out of 5
Recommended
for Families
by Estelle from Ohio

Would stay there again.

Posted Oct 7, 2015 on Hotels
Good location... Easy access to turnpike. Friendly staff.
Comment from Hotel Management
Oct 26, 2015 by Heather, Hotel Management
We are delighted to hear that you enjoyed our convenient location and friendly staff. We look forward to seeing you again soon!
5 out of 5
Recommended
for Couples
by Liz from Clearwater, Fl

Posted Oct 2, 2015 on Hotels
Every hotel should be like this one. the desk clerk was very considerate, all personell were great
Comment from Hotel Management
Oct 6, 2015 by Heather, Hotel Management
Dear Liz, Thank you for the 5 star rating. We are so glad to hear that our friendly staff took good care of you. We look forward to seeing you again soon!
4 out of 5
Recommended
for Couples
by Lucy from PA

Posted Sep 21, 2015 on Hotels
Great place to stay. Nice accommodations - clean and comfortable. Everyone was very friendly. Lots to do right in the area for eating and shopping
Comment from Hotel Management
Sep 28, 2015 by Heather, Hotel Management
Dear Lucy, We are delighted to hear that you enjoyed your stay with us. We look forward to seeing you again soon!