"The staff at Riad Andalla Spa is extremely caring and kind, especially with making sure you & family feel safe and have what you need. Cars are able to drop off very nearby, so the walk with suitcases is very easy (no mazes), they hired reliable drivers. In addition Abdullah was extremely kind and helpful in terms of advice on how to deal with safety and haggling prices in the nearby souks.
The building has really beautiful art, and the Riad itself is a really nice place to relax, with many beautiful sitting rooms throughout the Riad.
The dinner, although somewhat pricey, was really fantastic - again very attentive and kind staff.
Some words on how accommodating the staff were: clear and easy communication with staff through the Expedia app. At both dinner and the complimentary breakfast, they put a lot of effort into ensuring there was gluten free dishes for my wife (Celiac’s). My parents needed somewhere to wait for their flight for ~5 hours, and there was no problem with bringing them with the driver, staying at the Riad until the afternoon and getting them a driver to the airport. I really felts my family was safe and taken care of - huge compliments to the staff for a wonderful atmosphere!"
