“We asked for a 1pm check in but they let the guest stay in the room to 2pm so we didn't get our check in as we requested. Valet couldn't get the text working we would request our car and they would be like oh let us check. After sever-complaints they finally let us use the bathroom once house keeper cleaned it to get ready for an event. Also they played the music to late every night over outside speaker while we were trying to sleep”