Ratings based on 480 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from PA
Very nice hotelPosted Oct 9, 2017
Not much to do within walking distance but Uber works well and the hotel is nice - rooms are big and need is comfy!
by A verified traveler from Alabama
Don't expect to get the room you book.Posted Oct 8, 2017
Pros: Location made it easy to get downtown.
Cons: Customer service
Booked two king suites and was given two double full bed rooms. The employee said they overbooked and we were bumped. No apology offered. The first room smelled musty and we had to be moved. We asked to speak with the manager but didn't receive a call until after we checked out. She was apologetic and offered some extra points but unfortunately it was too late to make our stay in Nashville what we had expected.
by A verified traveler from Nashville, TN
Metro Center Business StayPosted Sep 21, 2017
Pros: Not a thing
Cons: For the price we paid, the curtains could be in good shape and not torn. The room had a terrible stench.
To pay what was required for this stay, our company feels it was taken advantage of. The rate was way higher than normal. We feel this was due to higher than normal booking because of recent hurricanes.
by A verified traveler
Posted Aug 24, 2017
People above us were walking around all night. No insulation to quiet their steps. Air conditioner dripped all night and breakfast was mediocre. Overall little sleep.
for Everyoneby A verified traveler from phila.pa.
Very nice hotel!Posted Aug 17, 2017
This was our second stay at this hotel. The staff was very nice and accommodating. The breakfast was standard but ok. The rooms were clean and comfortable. The location made Uber usage easy.
Posted Jul 24, 2017 on Hotels
Nice hotel. Friendly staff. Clean. Location is good for easy access to city events. Indoor and outdoor is a plus with little kids. Will recommend to others.
Bachelorette Bash in NashvillePosted Jul 18, 2017 on Hotels
Breakfast was great, fresh, and free! Coffee was brewed all day long! Staff were friendly and went above and beyond! There was a new employee training at the front desk and the management were patient with him and helped him, even being new he was quick to take care of each quest! The room was spacious and clean and they gave us plenty of towels for the 5 of us girls that were staying in the suite!
by A verified traveler from nashville
The room smelt of mildew and the staff seemed uncoPosted Jul 12, 2017 on CheapTickets
Unattentive staff. Unsanitary room. Room paid for in advance but given a handicap room. Over priced
for Everyoneby A verified traveler
Posted Jul 10, 2017 on Orbitz
Great location for all activities in Nashville. Hotel breakfast was great and the pool, hot tub area were very comfortable.
Great place to stay, top notch staff.Posted Jul 10, 2017 on Hotels
Exceptional stay at this hotel. Very friendly and helpful staff. Facility was very well maintained.I would stay here again