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Tru by Hilton Franklin Cool Springs Nashville

2.5 star property
Hotel with free breakfast, in the vicinity of The Factory

Choose dates to view prices

Photo gallery for Tru by Hilton Franklin Cool Springs Nashville

Reception
Desk, laptop workspace, blackout drapes, iron/ironing board
Lobby
Exterior
Snack bar

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Gym
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(11 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 229 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds

9.8 out of 10
Exceptional
(46 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 398 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

8.8 out of 10
Excellent
(10 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 399 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed

9.4 out of 10
Exceptional
(84 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 230 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 229 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
1001 Knoll Top Lane, Franklin, TN, 37067

What's nearby

  • CoolSprings Galleria - 3 min drive - 2.8 miles
  • The Factory - 5 min drive - 3.2 miles
  • Franklin Theatre - 7 min drive - 4.3 miles
  • Lotz House Museum - 8 min drive - 4.7 miles
  • Carnton Plantation - 8 min drive - 4.0 miles

Getting around

  • Nashville Riverfront Station - 24 min drive
  • Nashville International Airport (BNA) - 25 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Sonic Drive-In - ‬3 min drive
  • ‪Buffalo Wild Wings - ‬4 min drive
  • ‪Drury Plaza Hotel Nashville Franklin - ‬4 min drive
  • ‪Steak 'n Shake - ‬3 min drive

About this property

Tru by Hilton Franklin Cool Springs Nashville

Hotel near The Factory
Located close to CoolSprings Galleria, Tru by Hilton Franklin Cool Springs Nashville provides a free breakfast buffet, a grocery/convenience store, and a 24-hour gym. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour business center and a snack bar/deli.
You'll also enjoy perks such as:
  • Free self parking
  • Express check-out, express check-in, and an elevator
  • Coffee/tea in the lobby, smoke-free premises, and a 24-hour front desk
  • Guest reviews say great things about the breakfast and helpful staff
Room features
All 135 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and desk chairs. Guest reviews give good marks for the clean rooms at the property.
Extra amenities include:
  • Bathrooms with tubs or showers and hair dryers
  • 55-inch LCD TVs with premium channels
  • Wardrobes/closets, mini fridges, and heating

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Billiards/pool table

Family friendly

  • Grocery/convenience store
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Shared microwave

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (38 inches high)
  • Lever door handles
  • Smooth flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Built in 2020
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 125 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru by Hilton Franklin Cool Springs Nashville Hotel
Tru by Hilton Franklin Cool Springs Nashville Franklin
Tru by Hilton Franklin Cool Springs Nashville Hotel Franklin

Frequently asked questions

Is Tru by Hilton Franklin Cool Springs Nashville pet-friendly?

Yes, Tru by Hilton Franklin Cool Springs Nashville allows cats and dogs (limit 2 total). There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at Tru by Hilton Franklin Cool Springs Nashville?

As of Aug 21, 2025, prices found for a 1-night stay for 2 adults at Tru by Hilton Franklin Cool Springs Nashville on Aug 31, 2025 start from $101.68, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Tru by Hilton Franklin Cool Springs Nashville?

Self parking is free at this property.

What time is check-in at Tru by Hilton Franklin Cool Springs Nashville?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Tru by Hilton Franklin Cool Springs Nashville?

Check-out is at 11:00 AM.

Where is Tru by Hilton Franklin Cool Springs Nashville located?

Situated in Franklin, this hotel is 2.9 mi (4.7 km) from The Factory and within 6 mi (10 km) of CoolSprings Galleria and Franklin Theatre. Lotz House Museum and Carter House are also within 6 mi (10 km).

Have a question?

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Tru by Hilton Franklin Cool Springs Nashville Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 766 out of 1006 reviews
Rating 8 - Good. 158 out of 1006 reviews
Rating 6 - Okay. 42 out of 1006 reviews
Rating 4 - Poor. 23 out of 1006 reviews
Rating 2 - Terrible. 17 out of 1006 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Great stay
Stayed 3 nights in Aug 2025

10/10 Excellent

Ruth Lewis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel, reasonable price for Franklin.
Stayed 3 nights in Jun 2025

10/10 Excellent

Kelli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great place if yoy have a dog too.
Stayed 1 night in Aug 2025

10/10 Excellent

Doris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people were extremely friendly and helpful and the food was delicious
Stayed 5 nights in Jul 2025

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
24/7 coffee comfortable beds
Stayed 1 night in Jul 2025

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was always super kind and the room was clean and I felt safe in this hotel, which is especially important as a woman traveling alone.
Stayed 5 nights in Jul 2025

8/10 Good

Irma

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet and peaceful. Need to up breakfast buffet was mediocre.
Stayed 1 night in Aug 2025

10/10 Excellent

Bryce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family of 4 enjoyed our stay. Easy drive into Nashville each day and nice to get out of the hustle and bustle at night. The breakfast didn't have a ton of selection, but the options were presented well and tasted good!
Stayed 2 nights in Aug 2025

8/10 Good

William

Liked: Cleanliness, amenities, property conditions & facilities
Very convenient location
Stayed 4 nights in Jul 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean location. Convenient location to shopping, restaurants, and grocery stores. Friendly and helpful staff.
Stayed 2 nights in Jul 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was amazing. Very comfortable and everything is new! Loved it.
Stayed 1 night in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Loved my stay
Stayed 1 night in May 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in May 2025

10/10 Excellent

amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay bed was ok I did sleep. Not to firm but had give . Sheets and pillows awesome!! Shower pressure was low bummer but great hotel and the folks working there was friendly! I would def stay here again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Lita

Liked: Cleanliness, amenities, property conditions & facilities
It was clean and perfect location
Stayed 2 nights in May 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Jul 2025

10/10 Excellent

Genevieve

Liked: Cleanliness, staff & service, property conditions & facilities
The property is on a relatively quiet street near a state college and apartment complex. We enjoyed walking the college campus after Dinner and to see the full moon rise. Coffee and tea service is available 24/7 which is an added bonus as we tend to wake before they serve breakfast. Only 10 mins from the galleria and many other places to eat.
Stayed 1 night in Aug 2025

10/10 Excellent

Rory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff, great breakfast options and quick, smooth check in and out. Second stay here and will definitely recommend and do it again.
Stayed 1 night in May 2025

10/10 Excellent

Brandon

Liked: Cleanliness, amenities, property conditions & facilities
Great property. Good size room. Super clean!
Stayed 2 nights in May 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the Tru modern design
Stayed 1 night in Jul 2025

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good.
Stayed 1 night in Jul 2025

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean, large rooms and great breakfast seating area.
Stayed 1 night in Apr 2025

10/10 Excellent

Lar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and easy to get parking and good staff.
Stayed 2 nights in May 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was quiet and clean. My only complaint was that the pancake maker wasn’t working (batter was out?) when we had breakfast.
Stayed 1 night in Jul 2025

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Will definitely come back if I’m in the area.
Stayed 2 nights in Apr 2025