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Tru by Hilton Franklin Cool Springs Nashville

Photo gallery for Tru by Hilton Franklin Cool Springs Nashville

Exterior
Desk, laptop workspace, iron/ironing board, free WiFi
Desk, laptop workspace, iron/ironing board, free WiFi
Desk, laptop workspace, iron/ironing board, free WiFi
Desk, laptop workspace, iron/ironing board, free WiFi

Overview of Tru by Hilton Franklin Cool Springs Nashville

Tru by Hilton Franklin Cool Springs Nashville

2.5 star property

9.2/10 Wonderful

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet friendly
  • Air conditioning
  • Gym
Map
1001 Knoll Top Lane, Franklin, TN, 37067

Explore the area

  • Popular LocationFranklin Farmers Market6 min drive
  • Popular LocationAspen Grove Park9 min drive
  • Popular LocationCoolSprings Galleria9 min drive
  • AirportNashville, TN (BNA-Nashville Intl.)25 min drive

Room options

About this area

Franklin

Tru by Hilton Franklin Cool Springs Nashville is located in Franklin. Carter House and Carnton Plantation are notable landmarks, and travelers looking to shop may want to visit CoolSprings Galleria and Franklin Farmers Market. SOAR Adventure Tower and Nolensville Feed Mill are also worth visiting.

What's nearby

  • The Factory - 6 min drive
  • Boiler Room Theatre - 6 min drive
  • Franklin Farmers Market - 6 min drive
  • Aspen Grove Park - 9 min drive
  • CoolSprings Galleria - 9 min drive

Getting around

  • Nashville Riverfront Station - 20 min drive
  • Nashville International Airport (BNA) - 25 min drive

Restaurants

  • Cracker barrell - 3 min drive
  • Roma Pizza & Pasta - 3 min drive
  • Big Shake's Hot Chicken - 4 min drive
  • Brixx Wood Fired Pizza - 4 min drive
  • Pasta & Cream - 4 min drive

About this property

Tru by Hilton Franklin Cool Springs Nashville

Property highlights
Located close to CoolSprings Galleria and Franklin Farmers Market, Tru by Hilton Franklin Cool Springs Nashville provides a free breakfast buffet, a grocery/convenience store, and a 24-hour gym. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour business center and a snack bar/deli.
You'll also enjoy perks such as:
  • Free self parking
  • Coffee/tea in the lobby, smoke-free premises, and a computer station
  • An elevator, a front desk safe, and a 24-hour front desk
Room features
All 135 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi. Guests reviews give good marks for the clean rooms at the property.
Extra amenities include:
  • Bathrooms with tubs or showers and hair dryers
  • 55-inch LCD TVs with premium channels
  • Mini fridges, heating, and daily housekeeping

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device

Safety measures

Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • Grocery/convenience store
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Safe at front desk
  • Shared microwave

Guest services

  • Change of towels on request
  • Daily housekeeping

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Phone accessibility kit
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 per room

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Tru by Hilton Franklin Cool Springs Nashville Hotel
Tru by Hilton Franklin Cool Springs Nashville Franklin
Tru by Hilton Franklin Cool Springs Nashville Hotel Franklin

Frequently asked questions

Is Tru by Hilton Franklin Cool Springs Nashville pet-friendly?

Yes, Tru by Hilton Franklin Cool Springs Nashville allows cats and dogs (limit 2 per room). There's a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at Tru by Hilton Franklin Cool Springs Nashville?

As of Jan 28, 2023, prices found for a 1-night stay for 2 adults at Tru by Hilton Franklin Cool Springs Nashville on Feb 5, 2023 start from $118.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Tru by Hilton Franklin Cool Springs Nashville?

Self parking is free at this property.

What time is check-in at Tru by Hilton Franklin Cool Springs Nashville?

Check-in is from 3:00 PM - anytime.

What time is check-out at Tru by Hilton Franklin Cool Springs Nashville?

Check-out is at 11:00 AM.

Where is Tru by Hilton Franklin Cool Springs Nashville located?

Situated in Franklin, this hotel is within 3 mi (5 km) of The Factory, CoolSprings Galleria, and Franklin Farmers Market. Franklin Theatre and Lotz House Museum are also within 6 mi (10 km).

Can I cancel my reservation for free at Tru by Hilton Franklin Cool Springs Nashville and receive a full refund?

Yes, Tru by Hilton Franklin Cool Springs Nashville offers free cancellation on select room rates, because flexibility matters! Please refer to Tru by Hilton Franklin Cool Springs Nashville cancellation policy on our site for more details about any exclusions or requirements.

Reviews

9.2

Wonderful

Rating 10 - Excellent. 282 out of 389 reviews" "
" "10 - Excellent 72%
Rating 8 - Good. 71 out of 389 reviews" "
" "8 - Good 18%
Rating 6 - Okay. 16 out of 389 reviews" "
" "6 - Okay 4%
Rating 4 - Poor. 10 out of 389 reviews" "
" "4 - Poor 3%
Rating 2 - Terrible. 10 out of 389 reviews" "
" "2 - Terrible 3%

9.5/10

Cleanliness

9.3/10

Staff & service

8.8/10

Amenities

9.5/10

Property conditions & facilities

9.3/10

Eco-friendliness

Reviews

10/10 Excellent

Juli

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean and modern. Bed was comfortable and the shower was great. Appreciate that this hotel is pet friendly. Would stay here again.
Stayed 1 night in Jan 2023

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was as described. Cleanliness & safety as traveling alone. Comfortable bed & pillows!

8/10 Good

michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good, quiet, safe location free parking in large onsite parking lot reasonable rates just add a in house real bar and restaurant and it would be perfect!

10/10 Excellent

Ronnie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable room. Bed was great. The soap dispensers were a little modern for this old couple. Took a while to figure it out. Will probably return next year.

10/10 Excellent

Stacie

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Nov 2022

10/10 Excellent

Judy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean. Convenient to several restaurants and shops. Friendly staff.
Stayed 1 night in Nov 2022

10/10 Excellent

Wei

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean.
Stayed 1 night in Nov 2022

4/10 Poor

Carol

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
No coffee pot or ice bucket in the room. Noisy air conditioner/heater. Room was clean and property was new. So so breakfast. Won’t stay again

10/10 Excellent

Norm

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Everything about our stay was perfect. The staff was friendly and helpful. The hotel was very quiet and the room was comfortable.Levi at the front desk made sure our stay was enjoyable.
Stayed 2 nights in Oct 2022

10/10 Excellent

Kerry

Stayed 1 night in Oct 2022