“Disappointing Lost-and-Found Experience
I accidentally left a gift package in my room containing two unopened packets of Japanese matcha and a bottle of Japanese Scotch. The hotel did not contact me after finding it, so I had to call them myself.
I later learned that the Scotch bottle had been opened and the unopened matcha packets had been discarded. I called and emailed the hotel multiple times requesting reimbursement, but the issue was not properly resolved.
I am very disappointed with……
“Disappointing Lost-and-Found Experience
I accidentally left a gift package in my room containing two unopened packets of Japanese matcha and a bottle of Japanese Scotch. The hotel did not contact me after finding it, so I had to call them myself.
I later learned that the Scotch bottle had been opened and the unopened matcha packets had been discarded. I called and emailed the hotel multiple times requesting reimbursement, but the issue was not properly resolved.
I am very disappointed with……
Krishna