1/5 Terrible
Adam
Traveled with group, Traveled with family
27 Jul 2020
Disliked: Cleanliness, property conditions & facilities, room comfort
Bad experience.
We have arrived to a third hotel which was Club Wyndham after coming from great hotels in Cape Code and Martha's Vineyard. Upon entering the room and turning the air condition units on, awful smell started to come out, I am not sure if those AC units were not used or broken or had perhaps some animals in there living. Then after perfuming the AC units we noticed that room was in fact not fully clean and sheets were not changed from previous occupants. I really don't like to leave bad reviews, I can easy stay in 3star hotels without any issue. We had to check out earlier one day as smell was just overwhelming. When I reach out to Wyndham of possibly getting a one night refund they denied it, so this expedia which was the booking agent. Simply disappointed and would not recommend this hotel. One thing I can say is that they had the best chef and cooking was amazing out of the 2 other hotels we stayed in. I would most definitely recommend the restaurant and chef Hakim's cooking. I am also quite disappointed about Hotels.com booking through other parties and not their own.
Stayed 3 nights in Jul 2020