Ratings based on 483 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
83% of guests recommend
3.4 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Everyone
by A verified traveler

Close to CNU

Posted Sep 20, 2015
Very warm greeting , all staff attentive and helpful.
5 out of 5
for Everyone
by A verified traveler from Newport, NC

Five wonderful days visiting grandchildren!

Posted Aug 16, 2015
Pros: Location, friendly atmosphere and clean room without any problems.
Cons: The central air was hard to regulate.
Location: The location was very close to our family. We had plenty of good places to eat. Very close to zoo and water park. Time well spent.
The location is close to relatives and located in a decent part of town. The staff were accommodating and very fresh and friendly. The room was exactly what we needed with fresh linens and towels daily. I'd say we will stay here once again. This was the second time booking this hotel and wouldn't hesitate to recommend to family and friends.
2 out of 5
by A verified traveler from j

Housekeeping is atrocious!

Posted Aug 14, 2015
If this place had clean rooms I am still not sure I would recommend it. The housekeeping staff barely wiped down anything and a little TLC would have gone a long way. If you had do not disturb sign up, they did not come back later. The continental breakfast was frozen waffles, frozen omlets, bread and cereal. Two of the days I was there, there was nothing available at 6:30AM I have never had an issue with a Day's Inn until this one
4 out of 5
for Everyone
by A verified traveler from waynesboro VA

Nice hotel close to beach

Posted Aug 11, 2015
The hotel staff were very friendly! The room was better then I expected for the price and the pool was great and very clean! The continental breakfast was good had a wide variety of options only things is ... If you are required to stay in breakfast room with food then they need to make the room much bigger!!!!!! Overall the stay was great!!!
Comment from Hotel Management
Sep 8, 2015 by shirley, Hotel Management
Thank you for choosing the Days Inn City Center for your lodging needs while in the Newport News, Va. area. Not only do we appreciate your business, but we also appreciate you taking the time to share your experience. We rely on our guest to share with us what they enjoy and what we need to improve
2 out of 5
by A verified traveler from Raleigh, North Carolina

Nice Location - But Terrible Hotel

Posted Jul 16, 2015
Pros: The Front desk staff were Very Friendly, polite and funny.
Cons: NEW sheets and blankets & pillows on the bed!!!
Location: The shops @ Oyster Point are a huge plus.
The Hotel is old and outdated. If they replace ALL the carpets throughout; paint; put new sheets, blankets, pillows and comforters - the stay would be tolerable!!! It's no reason to have blankets on the bed that are so old that they have holes and a hundreds of lint balls!!
5 out of 5
for Everyone
by A verified traveler

I like staying at this motel it center to where we

Posted Jul 13, 2015
Pros: from the management to the staff they are always pleasant
Cons: the are still doing up grades just keep it up
Location: the overall area that is in
as always my experience was great the room was clean the hotel was clean & the staff was great happy
1 out of 5
by A verified traveler from Illinois


Posted Jul 13, 2015
Pros: Location
Location: Central to food and shops because you will need to get breakfast
Not sure where to begin....I want to say this hotel has a great location! After check in we headed to the non air conditioned elevator and hallway. Upon entering our room we were IMMEDIATELY HIT WITH A PUTRID HORRIBLE SMELL. It was so bad you could taste it. As I walked over to the beds I had to kill a bug on the pillow. The pillows smelled as if they were years old, nasty, I asked for extra pillow cases to double them up. I WENT TO THE STORE AND BOUGHT LYSOL disinfectant along with 2 plug in air fresheners. SHEETS WERE DIRTY, BLANKET LOOKED SHREDDED WITH HOLES AND THE HAIRS EVERYWHERE were just beyond NASTY! Night stand had a horrible SHARP crack through the top. Bed cover was full of holes and hairs. Bathroom - Ugh toilet base probably hasn't EVER BEEN CLEAN! NO shower liner just outer curtain that didn't fit on the rod so gaps on each side getting water everywhere. Trying to sleep w kids screaming up and down halls went on four hours even after complaining. FREE BREAKFAST not really coffee, toast oatmeal. ... And even that isn't a guarantee. KEEP LOOKING!!
3 out of 5
for Everyone
by A verified traveler

Ok stay

Posted Jul 11, 2015
Warmly greeted by the staff. Looked forward to getting to the room. Entered the room and was greeted by the noisiest air conditioner I have heard in recent memory. Other than that it was a pleasant stay.
2 out of 5
by A verified traveler

Grey Tape

Posted Jul 10, 2015
Pros: Location
Carpet in hall needed repair and was held together with grey tape; continental breakfast had "slim picklins". Can not recommend.
2 out of 5
by A verified traveler

Unhappy Traveler

Posted Jul 7, 2015
Pros: It has good potential just need some dedicated work and time to make it the best it can be.
Cons: Cleanliness-- microwave, carpet, bathroom floor, toilet and tub. New carpet needed in room. Ironing board fell to floor as I was pressing clothes.
Location: Great shopping areas and restaurants.
I arrived an hour after check in time. The parking lot was filthy with paper, food and a broken bottle was lying in a parking space close to the door. A large bird was eating garbage. The outside trash can was turned over. I mentioned to the attendant at the check in desk about the disappointing appearance of the front entrance. After finding the room, the door was open with a housekeeping staff standing outside the door. I asked if the room was ready she stated just need towels. As I walked in, I noticed the carpet had visible trash and needed to be vacuumed. I left out so the room could be cleaned. After returning three hours later with a can of lysol, the bathroom still was not clean, trash on the floor as well as other items noticeably soiled.